HP 830C, 810C manual Frequently Asked Questions About USB Universal Serial Bus

CFrequently Asked Questions About USB (Universal Serial Bus)

I accidentally cancelled the USB installation the first time I connected my HP DeskJet printer to my computer. How do I get it to appear again?

To redisplay the USB installation screens:

1Disconnect the USB cable from your printer.

2Insert the printer software Cd (or Disk 1 if you have floppy disks) into your computer.

3Click Start ➙ Run.

4Browse to your disk drive and select Setup, then click Open.

5The setup.exe file will appear in the dialog box. Click OK.

6Select the Remove HP DeskJet 8xx Series Software option.

7Connect the USB cable to your printer again. The USB installation screen should appear again.

8Continue with Step 1 of ÒUSB Step 7: Install the USB Printer SoftwareÓ on page 18.

When I install the USB software, I get an ÒUnknown device is foundÓ message.

Disconnect the USB cable, remove the printer software, and turn off the computer and printer. Unplug the electrical power to the printer, then reconnect your printer and restart the USB software installation.

After I installed my printer, why isnÕt my HP DeskJet printer assigned to an LPT printer port in the Print dialog box of my software application?

USB uses a different naming convention for USB devices. After the printer has

been installed, you see USB/DeskJet 8xxC/(serial number of your printer).

How can I increase printing speed?

When operated on a USB chain, your printer may become slower if other USB devices or software applications are being used while youÕre printing. For optimal print performance, avoid using other devices in the USB chain while printing.

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