For DOS version 6.x and higher, Click System Info | HP 830C, 810C

BChecking Your Computer Settings

Check the operating system version and amount of RAM installed:

1Open a recently purchased program (manufactured since June 1997).

2Click Help.

3Click About.

4Click System Info.

The dialog box shows many system options and settings, including the operating system version and the amount of RAM installed in your computer.

For DOS version 6.x and higher

1Move to the DOS directory by typing: cd c:\dos

2Type msd

This runs the MS-DOS diagnostics program, showing a listing of your system options and settings.

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HP 830C, 810C manual For DOS version 6.x and higher, Click System Info

Contents

UserÕs Guide HP Customer Care by Phone HP Customer Care For Windows Acknowledgments Table of Contents Table of Contents Congratulations on the Purchase of Your Introduction Finding More Information Special Features of Your HP Inkjet Printer You are running Windows 98 on your computer Setting Up Your Printer Setting Up Your Printer with a Parallel Printer Cable Unpack Your PrinterClose the top cover Connect Parallel Cable Make sure both the printer Computer are turned offPlug the other end into Computer, and tighten the screws Plug in the Power Insert Print Cartridges 6410005 Load Paper in Your Printer Put the paper into the in tray, print Print Side DownSide down For More Information Install the Printer Software Before You BeginMake sure both the printer and the computer are turned on Insert the CD into your CD-ROM drive Installing the Printer Software from the CD¥ For Windows 95, 98 and NT 4.0, do the following ¥ For Windows 3.1x, do the following Proceed to ÒAlign the Inkjet Print CartridgesÓ on Follow the instructions on the screen Setting Up Your Printer with a USB Cable USB Unpack Your PrinterOpen the top cover. Remove both USB Plug in the Power USB Insert Print Cartridges Close the top cover USB Load Paper in Your Printer Print Side Down USB Install the USB Printer Software USB Connect USB CablePlug the other end into any USB port on the computer Setting Up Your Printer with a USB Cable When prompted, restart Windows USB Install the Printer Software Setting Up Your Printer with a USB Cable Print a Align the Inkjet Print Cartridges If You have Problems Installing Additional Setup InformationClosing Software Programs For Windows 95, 98 or NT From the taskbar select Start Settings Printers Setting the HP DeskJet Printer as the DefaultClick Close and exit the Control Panel Insert Disk 1 into the disk drive Printer Software Finding the HP Print Settings Box 2Using Your Printer SoftwareFrom your software program, try this Or try this Setup Tab About the HP Print Settings BoxClick a tab and then click a setting Select the appropriate settings. Choose Services Tab Features TabClick OK to save your settings Color Tab Uninstalling the Printer Software For Windows 95, 98 and NTFor Windows Creative Printing Paper BasicsChoosing Paper Inkjet Papers Photo PapersSpecialty Products Paper that Might Not Work Grayscale setting Adjusting ColorWorking with Color Turning Off Color What if the colors arenÕt as vivid as they should be? What if the printed colors donÕt match the screen colors? How to Print on Different Paper Sizes Customizing Your Print JobsAfter you are done printing Book Option How to Print on Both Sides of the Paper Tablet Option What if both pages printed on one side of the paper?What if the ink smeared? How to Flip a Document How to Print Several Pages Per Sheet Printing Photos Working With Photos Selecting the Best Photo Paper How to Print a Single Envelope Printing EnvelopesFollow your software instructions Slide both of the paper adjusters out How to Print a Stack of Envelopes What if the printer wonÕt pick up the envelope? About Small Envelopes Print the labels Printing Labels Printing Cards What if you want your cards to print sideways? Printing Non-standard Size Cards Printing on Transparencies Flip up the OUT tray for a better view of the in trayPrint the transparency What if the quality isnÕt what you were expecting? Printing Posters Printing Banners Push the in tray back Print the banner Get the banner paper ready for the printer What if the text is fuzzy after printing a banner? What if the banner paper jams in the printer? HereÕs how you do it Printing Iron-On Transfers Using and Caring for Your Inkjet Print Cartridges Using Inkjet Print CartridgesReplacing an Inkjet Print Cartridge With the printer turned on, open the top cover Using and Caring for Your Inkjet Print Cartridges Storing Inkjet Print Cartridges Cleaning the Inkjet Print Cartridges Procedure 1 Correcting Missing Lines or DotsAligning the Inkjet Print Cartridges Click the Printer Services tab Procedure 2 Eliminating Ink Streaks Turn the printer on and lift the printerÕs top cover Remove the Inkjet Print Cartridges Position yourself at eye level with the printer Clean the Inkjet Print Cartridge Cradle Damage Resulting from Refilling the Inkjet Print Cartridges Poor print qualityPotential damage For Windows 95, 98 and Windows NT Finding the HP DeskJet Toolbox Printer Services Tab Troubleshooting TabAbout the HP DeskJet Toolbox For HP DeskJet 895C Series Printers Only Networking Tab What if no page came out of the printer? Basic Troubleshooting Margin settings. If text is running off the edge What if a blank page came out of the printer?What if text or graphics are in the wrong place? Cartridges. If ink is smearing or is splotchy What if the print quality is poor? What if something on the page is wrong or missing? ¥ YouÕve set the correct marginsWhat if youÕre having trouble printing a banner? If the paper jams in the back of the printer Clearing a Paper JamPull the jammed paper out Print your document again Electronic Support Information HP Customer CarePrinter Software HP Customer Care Repair ¥ You have the following information available HP Customer Care by Phone Extended Warranty Options After Ninety Days¥ Consult your reseller to get extended coverage Increasing Printer Performance Maintaining Your Printer B5-Sized Paper A4-Sized PaperCards 3x5, 4x6, 5x8, and A6 Hagaki Postcards Power Cords Power Adapter worldwideInkjet Print Cartridges for 810C, 812C C6409-60014 Printer UserÕs Guides Ordering Information ¥ Germany Fax Elsewhere in the world Black Text with Color Highlights Print Speed ASpecifications Specifications Media Weight Supported Operating Systems System RequirementsRequired For Windows NT Required For Windows 3.1x, 95 or For Windows 95, 98 and NT Check the amount of RAM installed in your computerCheck the computerÕs packaging Check the size of your hard disk drive For Windows Click System Info For DOS version 6.x and higher What is USB? How can I determine if my computerÕs USB port is enabled?Double-click the System icon How can I increase printing speed? Frequently Asked Questions About USB Universal Serial Bus DUsing Your HP DeskJet 895C Series Printer on a Network About Sharing Your Printer on a NetworkLocally Shared Setting Up Your Printer on a Network Network-ConnectPrinting Across a Network Troubleshooting for the Network-Connected Printer About the HP DeskJet Control Panel for DOS Printing from DOS Applications How do I install DOS printer drivers? What is a printer driver?About DOS Printer Drivers How can I get a printer driver? Printer Driver Before you install the DOS control panel Installing the HP DeskJet Control Panel for DOSTo install the DOS control panel from the CD To install the DOS control panel from the floppy disks If you encounter problems with the installation Selecting Print SettingsHelp in the HP DeskJet Control Panel for DOS Use the HP DeskJet Control Panel for DOS to Lines of Text Per Supported Character Sets Printer Commands and Control Codes Number of Lines/Characters in Landscape OrientationInternal Printer Fonts \A\DIR Installing Additional Symbol Sets See the appropriate language option in the following list Available Symbol Sets and FontsHebrew Arabic Greek 100Baltic Thai 101 Regulatory Notices 102 Limited Warranty Statement 103 Index 104 Index Jams, See paper jams 105 Paper, See banners, cards, iron-on transfers, labels 106 107 For transparencies 48 iron-on transfers 54 list 108 Environmental Attributes of the DeskJet Printer C6413-90009