HP 820 E manual Connection is unreliable, Infrared transfer between Windows CEÐbased devices

Chapter 8 Troubleshooting 147

Connection is unreliable

¥Make sure the modem is firmly seated and connected to both your HP Jornada and the telephone jack.

¥Disable call waiting. On the Start menu, point to Settings, click Control Panel, and then double-click the Dialing icon. Select Disable call waiting by dialing and enter the disable code specified by your telephone company.

Network connection is not listed in the ActiveSync dialog box

¥Close the dialog box, wait a few minutes, and try again.

¥Reset your HP Jornada. (See the Resetting section in this chapter.)

Infrared transfer between Windows CEÐbased devices

If you are unable to transfer information between WindowsÊCEÐbased devices by infrared, try the following.

¥Transfer only one file, or no more than 25 contact cards, at a time.

¥Position the infrared ports so that they line up and are less than 1Êmeter (3Êfeet) but more than 5Êcentimeters (2Êinches) apart.

¥Make sure nothing is blocking the path between the two infrared ports.

¥Adjust the room lighting. Some types of lighting inter- fere with infrared communication. Try moving to a different location or turning off some lights.

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