To start the Communications Troubleshooter | HP 820 E specification

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HP 820 E manual To start the Communications Troubleshooter

Contents

HP Jornada 820/820e Handheld PC UserÕs GuidePart number F1260-90001 Printed in Singapore Edition Title.p65 Asia Pacific Personal Computer Division 452 Alexandra Road Singapore Copyright notice Connecting to corporate e-mail and Connecting to corporate e-mail and networkConnecting to your desktop PC Creating connections without the HP Jornada Warranty, support, and service TroubleshootingHP software product license agreement Staying organized Welcome Opening the HP Jornada package Contents Using this guide 4 HP Jornada H/PC UserÕs Guide Step-by-step instructions Helpful information related to the topic Conventions Communications Troubleshooter Finding informationWindows CE Services Help Topics Your HP Jornada programs Learning about HP Jornada 8 HP Jornada H/PC UserÕs Guide Microsoft Pocket OfficeMicrosoft Pocket Outlook Communication Microsoft Pocket Internet Explorer Special HP applications Games Accessories Maintaining your HP Jornada Cleaning the screenDropping your HP Jornada Avoiding radiated interference Getting started This is the back view of the HP Jornada HP Jornada hardware features CompactFlash This is the right-side view of the HP Jornadarelease button Card slot PC Card slot This is the left side view of the HP JornadaPC Card Backup battery Battery Reset buttonThis is the front view of the HP Jornada Microphone Installing the main battery Setting up your HP JornadaThis bottom view of the HP Jornada shows how to insert the main battery To install the main battery Connecting the AC adapter To connect to AC power To install the backup batteries Installing the backup batteries Following the Welcome Wizard To adjust screen brightness and contrast Follow the instructions in the taskbar to complete the Welcome Wizard Type the current time here to set the clock Selecting your Home City Setting the World Clock Using your HP JornadaWelcome to Microsoft WindowsÊCE Adding owner information Using the command bars Using the Start menu and TaskbarSelect to maximize display and minimize hide a running program Click the Start menu, and then select the item you want Turning HP Jornada on and off Using Help on your HP Jornada when you hold down a key. To open the Keyboard control panel, press Using the HP Jornada keyboardUsing the HP Jornada settings control panel To open the HP settings control panel 30 HP Jornada H/PC UserÕs Guide Accessing e-mail and the Web Which connection options are right for you? Deciding how and why you want to connect Chapter 3 Accessing e-mail and the Web Accessing personal e-mail and the Internet Getting an account with an Internet service provider Installing and configuring a modem ISP connection Setting up a dial-up connection to your ISP 36 HP Jornada H/PC UserÕs Guide E-mail Service Fill in your E-mail Service information 38 HP Jornada H/PC UserÕs Guide Web service information To create your connection profile Connecting the phone lineLocation information To connect to your ISP Dialing inTo connect an analog phone line to your HP Jornada Disconnect Connecting to corporate e-mail and network from offsitereceiving, and processing your e-mail and Browsing the Web or your intranet with Pocket Internet 42 HP Jornada H/PC UserÕs Guide Establishing a network dial-up account Service provider connection Setting up a remote connection to your network 44 HP Jornada H/PC UserÕs Guide E-mail Service 46 HP Jornada H/PC UserÕs Guide Advanced security settings include the option to select from two versions of SSL Secure Socket Layer or PCT Private Communication Technology. These protocols maintain the security and integrity of the transmission channel by using encryption, authentication, and message-authentication codes 48 HP Jornada H/PC UserÕs Guide To connect the phone line to your HP JornadaTo connect to your network Web or your intranet with Pocket Internet Explorer Connecting to corporate e-mail and network resources onsiteing, and processing your e-mail and Browsing the 50 HP Jornada H/PC UserÕs Guide Installing the network interface card Establishing an account or guest privileges on the network Connecting the network cable and logging onTo configure the NIC To log on to the network with your HP Jornada To access a file on a networkOr, click here to see a list of recently accessed files To create an additional connection or location Creating and modifying connections To modify an existing connection or location Creating connections without the HP Jornada dialup application To set up a Remote Networking connection Using Inbox Using your connections To set up e-mail service Internet Mail 9. In When Getting Messages, choose how you Sending, receiving, and processing your e-mail Inbox settings To connect to your service provider from Inbox Message deletion To save attachments automatically to a storage cardAttachments Synchronization with your desktop PC Browsing the Web or your intranet with Pocket Internet Explorer To set or edit connection information in Pocket Internet Explorer To browse the Web or your intranet 64 HP Jornada H/PC UserÕs Guide Receiving your CompuServe mail Connecting to your 4 desktop PC Setting up Windows CE Services and establishing a partnership Connecting for the first time You may need to restart your PC after installing each component Installing Windows CE Services To install Windows CE Services To connect your HP Jornada to your desktop PC Connecting by sync cableFully insert the flat end of the sync cable, arrow side up into the serial port Following the New Partnership Wizard Establishing a partnership Baud rate Troubleshooting partnerships To start the Communications Troubleshooter To connect manually Connecting to your desktop partnerTo enable automatic connection To close the connection Connecting by infraredTo configure Windows CE Services for infrared connection To establish an infrared connection Connecting to another PCTo configure your HP Jornada for infrared connection Browsing your HP Jornada desktop The Mobile Devices window on your desktop PC displays the contents of your HP Jornada shown here withInternet Explorer 4.0 Active Desktop 78 HP Jornada H/PC UserÕs Guide Synchronizing selected data Synchronizing data To specify data to synchronize Resolving synchronization conflicts Synchronizing from a remote location To set a default option for conflict resolution Accessing a computer on your corporate network Accessing a computer not on your network Remote Networking To create a Remote Networking connectionTo start remote synchronization To set file conversion options Transferring files Migrating data from older Windows CE palmtop PCs Transferring PIM data from older palmtop PCs To migrate data from an older Windows CE device to your HP Jornada Migrating data from nonÐWindows CE palmtops PIM data translation To translate appointment data Phone Book field mapping To translate a Phone Book data fileLimitation on appointment translation Name mapping Mapping changes Mapping additionsMapping removal Translation status review Staying organized To create a new appointment Using Microsoft Pocket OutlookKeeping appointments with Calendar To create a meeting request To create a new contact Managing names and addresses with ContactsKeeping track of your workload with Tasks To create a new task Managing your e-mail with Inbox To start HP Jornada viewer Using HP Jornada viewer HP Jornada viewer shows your Pocket Outlook information quickly To switch to Pocket Outlook clicking the Day Zoom button on the toolbar To switch between Calendar, Contacts, and Task informationViewing Calendar information Viewing Task information Viewing Contacts information To record and to play a recording Using Voice RecorderRecording voice memos Conserving memory 104 HP Jornada H/PC UserÕs Guide Getting down 6 to business Working with Microsoft Pocket Office Using Microsoft Pocket WordTo create a document using Pocket Word To show a presentation Using Microsoft Pocket PowerPoint To show a slide presentation on a VGA-compatible monitor To create a workbook using Pocket Excel Using Microsoft Pocket Excel To create a new database and table Using Microsoft Pocket Access 6. From the Data Type list, select a data type To print directly to a printer with a serial cable connection Printing your Pocket Office documents To view your HP Jornada display on an external monitor Using HP Jornada showTo print directly to a printer with an infrared connection To create an InkWriter document Using Microsoft InkWriter Backing up and restoring data Using Windows CE Services Backup at your PCUsing HP Jornada backup To back up data To start OmniSolve Using OmniSolve from LandWareTo restore from a backup file Starting bFAX Pro Using bFAX Pro from bSquareSending faxes To start bFAX Pro 3. Clear the Use Class 1 Fax Support check box To select the internal modem and disable Class 1 fax supportTo send faxes one at a time To start bFIND Using bFIND from bSquare 2/4/99, 415 PM Customizing your HP JornadaChapter7.p65 Adding to your HP Jornada Installing programs Chapter 7 Customizing your HP Jornada To install software Removing programs To add or remove programs with Application ManagerTo remove a program from your HP Jornada with the Remove Programs control panel To add fonts Adding fontsAdding sounds Adding desktop wallpaper Using PC Cards and CompactFlash CardsAdding peripherals To add desktop wallpaper Connecting USB devices To open Control Panel Fine-tuning performanceTo enable the USB port Setting general options To start the HP hot keys application Using the HP hot keys applicationCustomizing the HP hot keys To assign a program or file to a hot key Restoring default hot key assignments Using HP settingsTo restore default key assignments To open HP settings Changing HP settings profiles Setting brightness, contrast, and volumeSettings profiles Click the speaker icon to switch to the Volume & Sounds control panel Setting the password delay timer Displaying power and memory informationTo set the password delay To change profiles To open the HP touch pad control panel Adjusting the HP Jornada touch padScheduled breaks To disable the touch pad Managing battery powerTap and drag behavior Touch pad options Backup battery power low Backup battery power very low Running on AC power Running on battery power, main battery power lowBattery charging IconIndicates Power Status tab Using the Power control panel Power Saving tab Conserving battery power ¥ Set the screen to dim automatically after a short time. Use the Power control panel to set the auto- dimming feature 140 HP Jornada H/PC UserÕs Guide Troubleshooting Problem Troubleshooting basic problemsSee the Managing battery power a critically low battery-power condition is Settings, and then click Control Panel ProblemDiagnosis / Remedy HP Jornada is locked up. Connect to AC are not configured correctly. Reconnect drivers are not installed on yourDiagnosis / Remedy PC Card is not inserted properly or information, see the Synchronizing selected data Troubleshooting remote connections Able to dial out, but unable to make a proper connection Unable to dial out using the modem Network connection is not listed in the ActiveSync dialog box Connection is unreliableInfrared transfer between Windows CEÐbased devices Display ResettingScreen is blank Screen is dark To perform a soft reset Soft reset To perform a full reset Full reset What is covered Warranty, support, and serviceLimited one-year warranty 152 HP Jornada H/PC UserÕs Guide What is not covered For consumers in New Zealand Consumer transactions in Australia New Zealand and the United KingdomFor consumers in Australia 154 HP Jornada H/PC UserÕs Guide Year 2000 warranty Customer support Service 156 HP Jornada H/PC UserÕs Guide Web site Contacting Hewlett-Packard worldwide Pre-sales Information 158 HP Jornada H/PC UserÕs Guidetoll-free, no operator is available Palmtops & Organizers toll call Appendix A Ergonomics Setting up and using equipment RSI symptoms What is RSI?What causes RSI? 160 HP Jornada H/PC UserÕs Guide Ergonomics Setting up your working environmentAvoiding RSI Preventing muscle stiffness Reducing eye strainTaking frequent short breaks 162 HP Jornada H/PC UserÕs Guide Using the HP Jornada touch pad 164 HP Jornada H/PC UserÕs Guide 2/4/99, 422 PM Glossaryglossary 166 HP Jornada H/PC UserÕs Guide Glossary 168 HP Jornada H/PC UserÕs Guide Copies and adaptations HP software product license agreement 178 HP Jornada H/PC UserÕs Guide OwnershipTransfer of rights in software HP shrink-wrap license terms 180 HP Jornada H/PC UserÕs Guide U.S. government restricted rights The Software and Documentation have been developed entirely at private expense. They are delivered and licensed as Òcommercial computer softwareÓ as defined in DFARS 252.227-7013 Oct 1988, DFARS 252.211-7015 May 1991 or DFARS 252.227- 7014 Jun 1995, as Òcommercial itemÓ as defined in FAR 2.101 a, or as ÒRestricted computer softwareÓ as defined in FAR 52.227-19 Jun 1987 or any equivalent agency regulation or contract clause, whichever is appli- cable. You have only those rights provided for such Soft- ware and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved 182 HP Jornada H/PC UserÕs Guide