Display, Resetting, Screen is blank, Screen is dark | HP 820 E

Display

148 HP Jornada H/PC UserÕs Guide

Display

If you are having trouble viewing your data, here are some suggestions.

Screen is blank

If your HP Jornada fails to respond when you briefly press the On/Off key, try holding the button down for a full second. If that does not work:

¥Make sure your battery cover is locked and all expansion slots are secured.

¥Adjust the display contrast. On some devices, the screen can darken or lighten to the point that it appears to be turned off.

¥Reset your HP Jornada. (See the Resetting section in this chapter.)

¥Recharge the main battery.

Screen is dark

Prolonged exposure to direct sunlight may cause your HPÊJornada screen to temporarily darken. This is a normal occurrence with LCD screens and is not permanent.

Resetting

Occasionally, you will need to reset your HP Jornada; for example, you may reset after you restore data from your desktop PC or when the operating system stops respond- ing. There are two methods of resetting:

¥Soft resetÑA soft reset (also called Òwarm bootÓ) is similar to restarting your desktop PC. It restarts the operating system and preserves any saved data.

¥Full resetÑA full reset (also called Òhard resetÓ) re- stores your HP Jornada to its original state, erasing all information you have entered.

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HP 820 E manual Display, Resetting, Screen is blank, Screen is dark

Contents

UserÕs Guide HP Jornada 820/820e Handheld PCPart number F1260-90001 Printed in Singapore Edition Title.p65 Copyright notice Asia Pacific Personal Computer Division 452 Alexandra Road Singapore Connecting to corporate e-mail and network Connecting to corporate e-mail andConnecting to your desktop PC Creating connections without the HP Jornada Troubleshooting Warranty, support, and serviceHP software product license agreement Staying organized Welcome Opening the HP Jornada package Using this guide Contents 4 HP Jornada H/PC UserÕs Guide Conventions Step-by-step instructions Helpful information related to the topic Communications Troubleshooter Finding informationWindows CE Services Help Topics Learning about HP Jornada Your HP Jornada programs 8 HP Jornada H/PC UserÕs Guide Microsoft Pocket OfficeMicrosoft Pocket Outlook Microsoft Pocket Internet Explorer Communication Special HP applications Accessories Games Cleaning the screen Maintaining your HP JornadaDropping your HP Jornada Avoiding radiated interference Getting started HP Jornada hardware features This is the back view of the HP Jornada This is the right-side view of the HP Jornada CompactFlashrelease button Card slot This is the left side view of the HP Jornada PC Card slotPC Card Backup battery Reset button BatteryThis is the front view of the HP Jornada Microphone Setting up your HP Jornada Installing the main batteryThis bottom view of the HP Jornada shows how to insert the main battery Connecting the AC adapter To install the main battery To connect to AC power Installing the backup batteries To install the backup batteries To adjust screen brightness and contrast Following the Welcome Wizard Follow the instructions in the taskbar to complete the Welcome Wizard Selecting your Home City Type the current time here to set the clock Using your HP Jornada Setting the World ClockWelcome to Microsoft WindowsÊCE Adding owner information Using the Start menu and Taskbar Using the command barsSelect to maximize display and minimize hide a running program Click the Start menu, and then select the item you want Using Help on your HP Jornada Turning HP Jornada on and off when you hold down a key. To open the Keyboard control panel, press Using the HP Jornada keyboardUsing the HP Jornada settings control panel To open the HP settings control panel 30 HP Jornada H/PC UserÕs Guide Accessing e-mail and the Web Deciding how and why you want to connect Which connection options are right for you? Accessing personal e-mail and the Internet Chapter 3 Accessing e-mail and the Web Installing and configuring a modem Getting an account with an Internet service provider Setting up a dial-up connection to your ISP ISP connection E-mail Service 36 HP Jornada H/PC UserÕs Guide Fill in your E-mail Service information Web service information 38 HP Jornada H/PC UserÕs Guide To create your connection profile Connecting the phone lineLocation information To connect to your ISP Dialing inTo connect an analog phone line to your HP Jornada Connecting to corporate e-mail and network from offsite Disconnectreceiving, and processing your e-mail and Browsing the Web or your intranet with Pocket Internet Establishing a network dial-up account 42 HP Jornada H/PC UserÕs Guide Setting up a remote connection to your network Service provider connection 44 HP Jornada H/PC UserÕs Guide E-mail Service 46 HP Jornada H/PC UserÕs Guide Advanced security settings include the option to select from two versions of SSL Secure Socket Layer or PCT Private Communication Technology. These protocols maintain the security and integrity of the transmission channel by using encryption, authentication, and message-authentication codes 48 HP Jornada H/PC UserÕs Guide To connect the phone line to your HP JornadaTo connect to your network Web or your intranet with Pocket Internet Explorer Connecting to corporate e-mail and network resources onsiteing, and processing your e-mail and Browsing the Installing the network interface card 50 HP Jornada H/PC UserÕs Guide Establishing an account or guest privileges on the network Connecting the network cable and logging onTo configure the NIC To log on to the network with your HP Jornada To access a file on a networkOr, click here to see a list of recently accessed files Creating and modifying connections To create an additional connection or location Creating connections without the HP Jornada dialup application To modify an existing connection or location To set up a Remote Networking connection Using your connections Using Inbox To set up e-mail service Internet Mail Sending, receiving, and processing your e-mail 9. In When Getting Messages, choose how you To connect to your service provider from Inbox Inbox settings Message deletion To save attachments automatically to a storage cardAttachments Browsing the Web or your intranet with Pocket Internet Explorer Synchronization with your desktop PC To set or edit connection information in Pocket Internet Explorer To browse the Web or your intranet Receiving your CompuServe mail 64 HP Jornada H/PC UserÕs Guide Connecting to your 4 desktop PC Connecting for the first time Setting up Windows CE Services and establishing a partnership You may need to restart your PC after installing each component Installing Windows CE Services To install Windows CE Services Connecting by sync cable To connect your HP Jornada to your desktop PCFully insert the flat end of the sync cable, arrow side up into the serial port Establishing a partnership Following the New Partnership Wizard Troubleshooting partnerships Baud rate To start the Communications Troubleshooter To connect manually Connecting to your desktop partnerTo enable automatic connection To close the connection Connecting by infraredTo configure Windows CE Services for infrared connection To establish an infrared connection Connecting to another PCTo configure your HP Jornada for infrared connection Browsing your HP Jornada desktop the contents of your HP Jornada shown here with The Mobile Devices window on your desktop PC displaysInternet Explorer 4.0 Active Desktop 78 HP Jornada H/PC UserÕs Guide Synchronizing data Synchronizing selected data Resolving synchronization conflicts To specify data to synchronize To set a default option for conflict resolution Synchronizing from a remote location Accessing a computer on your corporate network Accessing a computer not on your network Remote Networking To create a Remote Networking connectionTo start remote synchronization Transferring files To set file conversion options Transferring PIM data from older palmtop PCs Migrating data from older Windows CE palmtop PCs To migrate data from an older Windows CE device to your HP Jornada Migrating data from nonÐWindows CE palmtops To translate appointment data PIM data translation Phone Book field mapping To translate a Phone Book data fileLimitation on appointment translation Name mapping Mapping additions Mapping changesMapping removal Translation status review Staying organized To create a new appointment Using Microsoft Pocket OutlookKeeping appointments with Calendar To create a meeting request To create a new contact Managing names and addresses with ContactsKeeping track of your workload with Tasks Managing your e-mail with Inbox To create a new task Using HP Jornada viewer To start HP Jornada viewer To switch to Pocket Outlook HP Jornada viewer shows your Pocket Outlook information quickly clicking the Day Zoom button on the toolbar To switch between Calendar, Contacts, and Task informationViewing Calendar information Viewing Contacts information Viewing Task information To record and to play a recording Using Voice RecorderRecording voice memos Conserving memory 104 HP Jornada H/PC UserÕs Guide Getting down 6 to business Working with Microsoft Pocket Office Using Microsoft Pocket WordTo create a document using Pocket Word Using Microsoft Pocket PowerPoint To show a presentation To show a slide presentation on a VGA-compatible monitor Using Microsoft Pocket Excel To create a workbook using Pocket Excel Using Microsoft Pocket Access To create a new database and table 6. From the Data Type list, select a data type Printing your Pocket Office documents To print directly to a printer with a serial cable connection To view your HP Jornada display on an external monitor Using HP Jornada showTo print directly to a printer with an infrared connection Using Microsoft InkWriter To create an InkWriter document Backing up and restoring data Using Windows CE Services Backup at your PCUsing HP Jornada backup To back up data To start OmniSolve Using OmniSolve from LandWareTo restore from a backup file Using bFAX Pro from bSquare Starting bFAX ProSending faxes To start bFAX Pro 3. Clear the Use Class 1 Fax Support check box To select the internal modem and disable Class 1 fax supportTo send faxes one at a time Using bFIND from bSquare To start bFIND 2/4/99, 415 PM Customizing your HP JornadaChapter7.p65 Installing programs Adding to your HP Jornada To install software Chapter 7 Customizing your HP Jornada To add or remove programs with Application Manager Removing programsTo remove a program from your HP Jornada with the Remove Programs control panel To add fonts Adding fontsAdding sounds Using PC Cards and CompactFlash Cards Adding desktop wallpaperAdding peripherals To add desktop wallpaper Connecting USB devices To open Control Panel Fine-tuning performanceTo enable the USB port Setting general options Using the HP hot keys application To start the HP hot keys applicationCustomizing the HP hot keys To assign a program or file to a hot key Using HP settings Restoring default hot key assignmentsTo restore default key assignments To open HP settings Setting brightness, contrast, and volume Changing HP settings profilesSettings profiles Click the speaker icon to switch to the Volume & Sounds control panel Displaying power and memory information Setting the password delay timerTo set the password delay To change profiles To open the HP touch pad control panel Adjusting the HP Jornada touch padScheduled breaks Managing battery power To disable the touch padTap and drag behavior Touch pad options Running on AC power Running on battery power, main battery power low Backup battery power low Backup battery power very lowBattery charging IconIndicates Using the Power control panel Power Status tab Conserving battery power Power Saving tab ¥ Set the screen to dim automatically after a short time. Use the Power control panel to set the auto- dimming feature 140 HP Jornada H/PC UserÕs Guide Troubleshooting Troubleshooting basic problems ProblemSee the Managing battery power a critically low battery-power condition is Problem Settings, and then click Control PanelDiagnosis / Remedy HP Jornada is locked up. Connect to AC drivers are not installed on your are not configured correctly. ReconnectDiagnosis / Remedy PC Card is not inserted properly or Troubleshooting remote connections information, see the Synchronizing selected data Unable to dial out using the modem Able to dial out, but unable to make a proper connection Network connection is not listed in the ActiveSync dialog box Connection is unreliableInfrared transfer between Windows CEÐbased devices Resetting DisplayScreen is blank Screen is dark Soft reset To perform a soft reset Full reset To perform a full reset What is covered Warranty, support, and serviceLimited one-year warranty What is not covered 152 HP Jornada H/PC UserÕs Guide For consumers in New Zealand Consumer transactions in Australia New Zealand and the United KingdomFor consumers in Australia Year 2000 warranty 154 HP Jornada H/PC UserÕs Guide Service Customer support Web site 156 HP Jornada H/PC UserÕs Guide Contacting Hewlett-Packard worldwide 158 HP Jornada H/PC UserÕs Guide Pre-sales Informationtoll-free, no operator is available Palmtops & Organizers toll call Setting up and using equipment Appendix A Ergonomics What is RSI? RSI symptomsWhat causes RSI? 160 HP Jornada H/PC UserÕs Guide Ergonomics Setting up your working environmentAvoiding RSI Reducing eye strain Preventing muscle stiffnessTaking frequent short breaks 162 HP Jornada H/PC UserÕs Guide Using the HP Jornada touch pad 164 HP Jornada H/PC UserÕs Guide 2/4/99, 422 PM Glossaryglossary 166 HP Jornada H/PC UserÕs Guide Glossary 168 HP Jornada H/PC UserÕs Guide HP software product license agreement Copies and adaptations 178 HP Jornada H/PC UserÕs Guide OwnershipTransfer of rights in software HP shrink-wrap license terms 180 HP Jornada H/PC UserÕs Guide U.S. government restricted rights The Software and Documentation have been developed entirely at private expense. They are delivered and licensed as Òcommercial computer softwareÓ as defined in DFARS 252.227-7013 Oct 1988, DFARS 252.211-7015 May 1991 or DFARS 252.227- 7014 Jun 1995, as Òcommercial itemÓ as defined in FAR 2.101 a, or as ÒRestricted computer softwareÓ as defined in FAR 52.227-19 Jun 1987 or any equivalent agency regulation or contract clause, whichever is appli- cable. You have only those rights provided for such Soft- ware and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved 182 HP Jornada H/PC UserÕs Guide