Chapter 7: Troubleshooting and support

Problems and solutions

NOTE If you still cannot solve your problem after reviewing the troubleshooting information provided in the following table, you can run diagnostic tests on your camera to try to isolate and solve the problem yourself. The diagnostic tests for the HP Photosmart 930 series digital camera are provided on the following website: www.hp.com/support.

Problem

Possible cause

Solution

The camera

The batteries

The charge in the batteries can

does not

are functioning

be low or completely drained. Try

turn on.

incorrectly, are

installing new or recharged

 

dead, are

batteries.

 

installed

Ensure that the batteries are

 

incorrectly, or

 

inserted correctly.

 

are missing.

 

Do not use ordinary alkaline

 

 

 

 

batteries. For best results, use

 

 

photo-lithium batteries or

 

 

rechargeable NiMH batteries. If

 

 

you must use alkaline batteries,

 

 

use high-grade “ultra” or

 

 

“premium” varieties.

 

 

 

Chapter 7: Troubleshooting and support

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HP 930 manual Troubleshooting and support, Problems and solutions, Camera, Does not, Turn on

930 specifications

The HP 930 series is a versatile and innovative line of printers designed to cater to both home office and small business needs. Known for their efficiency and advanced features, the HP 930 printers deliver high-quality prints while ensuring cost-effectiveness and user-friendliness.

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The HP 930 series incorporates several technologies aimed at enhancing user experience. One such technology is HP Smart App, which allows users to print, scan, and copy directly from their smartphones or tablets. The app also provides features such as remote printing, status tracking, and ink order notifications, ensuring that users stay connected and in control of their printing tasks.

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Security features in the HP 930 series are also noteworthy. They come equipped with built-in security protocols that protect sensitive information during print jobs. This is especially important for businesses that handle confidential documents.

In summary, the HP 930 series is characterized by high print quality, advanced connectivity options, user-friendly technologies, and efficient cost management. Whether used in a home office or a small business environment, these printers are designed to meet diverse printing needs while delivering exceptional performance and reliability.