Message | Possible cause | Solution |
| Unable to | There is no | Make sure the cable is |
communicate with | connection | connected between the |
| printer | between the | camera or the optional |
| camera and | HP 8886 camera dock |
| printer. | and the printer. If that does |
|
| not work, turn off the |
|
| camera and disconnect it. |
|
| Turn the printer off and |
|
| then on again. |
|
| the camera and turn it on. |
|
|
|
| A supported | Make sure the camera is |
| printer is either | connected to a supported |
| turned off or not | printer and that the printer |
| connected to the | is turned on. |
| camera. |
|
|
|
|
| Unsupported | The printer is an | Connect the camera to a |
printer | unsupported | supported printer, such as |
| device. | an HP Photosmart printer |
|
| or another HP printer with |
|
| a front panel USB port. Or |
|
| connect the camera to a |
|
| computer and print from |
|
| there instead. |
|
|
|
| Photo tray is | The selected | Disengage the printer |
| engaged | paper size | photo tray, or change the |
| cannot be used | paper size. |
| with the printer |
|
| photo tray. |
|
|
|
|
Printer top cover | The printer is | Close the top cover of the |
| is open | open. | printer. |
|
|
|
Chapter 7: Troubleshooting and support | 89 |