Message | Possible cause | Solution |
| Incorrect or | The printer | Install a new printer |
| missing print | cartridge is the | cartridge, turn the printer |
| cartridge | incorrect model | off, then turn it back on. |
| or is missing. |
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| Printer has a | There is a paper | Turn off the printer. Clear |
| paper jam | jam or the | the paper jam, and then |
or | printer carriage | turn on the printer. |
The print carriage | has stalled. |
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| has stalled |
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| Printer is out of | Your printer is | Load paper into the |
| paper | out of paper. | printer, and then press the |
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| OK or Continue button on |
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| the printer. To cancel the |
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| print job, press the OK |
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| button on the camera. |
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Printing canceled | The print job has | Press the OK button on the |
| been canceled. | camera. Complete the |
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| print request again. |
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Any error code | The camera may | Turn the camera off and |
numbers that | have a hardware | then on again. If that does |
appear | or firmware | not fix the problem, try |
| problem. | resetting the camera (see |
|
| page 83). If the problem |
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| persists, call HP Support |
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| (see page 93). |
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90 | hp photosmart 930 series user’s manual |