Problem

Possible cause

Solution

The camera

The camera is

Turn on the camera, or turn it off

does not

turned off or

and then on again.

respond

has shut down.

 

when I press

 

 

The camera is

Most of the camera buttons,

a button.

connected to a

except for the ON/OFF switch,

 

 

computer.

do not respond when the camera

 

 

 

 

is connected to a computer. If they

 

 

respond, it is only to turn the

 

 

Image Display on if it is off, or, in

 

 

some cases, turn the Image

 

 

Display off if it is on.

 

 

 

 

The batteries

Replace or recharge the batteries.

 

are drained.

 

 

 

 

 

The camera

Press the Reset switch to reset the

 

has stopped

camera. See Resetting the camera

 

operating.

on page 83.

 

 

 

A long delay

The camera

Use Focus Lock. (See Using focus

occurs

needs time to

lock on page 27.)

between

lock focus and

 

pressing the

exposure.

 

Shutter button

 

 

The camera is

Use a tripod or the flash.

and the

taking a long

 

camera

 

exposure.

 

taking a

 

 

 

The camera is

It will take longer to take a picture

picture.

set to Red-eye

with Red-eye Reduction set to On.

 

 

Reduction On.

The shutter is delayed because of

 

 

the additional flash. In turn, make

 

 

sure your subjects wait for the

 

 

second flash.

 

 

 

Chapter 7: Troubleshooting and support

79