Manuals / Brands / Photography / Digital Camera / HP / Photography / Digital Camera

HP Photosmart 930 Getting assistance, Support process, HP photosmart website, HP accessibility website, www.hp.com/support

1 118

Download 118 pages, 1.89 Mb

Getting assistance

This section contains support information for your digital camera, including support website information, an explanation of the support process, and support phone numbers.

HP accessibility website

Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/accessibility/prodserv.

HP photosmart website

Visit www.photosmart.hp.com or www.hp.com/photosmart for the following information:

zTips on using your camera more effectively and creatively

zHP digital camera driver updates and software

zRegister your product

zSubscribe to newsletters, driver and software updates, and support alerts

Support process

The HP support process works most effectively if you perform the following steps in the order specified:

1Review the troubleshooting section of this User’s Manual, which starts on page 75.

2Access the HP Customer Care Center website for support. If you have access to the Internet, you can obtain a wide range of information about your digital camera. Visit the HP website for product help, drivers, and software updates at www.hp.com/support.

Chapter 7: Troubleshooting and support

93

Contents

Page Page Trademark and copyright information Table of Contents Chapter 1: Getting started Chapter 2: Taking pictures and recording video clips Chapter 3: Reviewing images and video clips Chapter 4: Using hp instant share Chapter 5: Unloading and printing images Chapter 6: Using the setup menu Chapter 7: Appendix A: Batteries and camera accessories Appendix B: Specifications Chapter 1: Getting started Camera parts Solid Slow blinking Off Controller is solid red is solid green—afteryou AF/ Auto is blinking green—eithera Video Off , Flash On , or Night Flash button Night Exposure Mode Action Page Setup Installing the batteries Managing batteries Purchasing camera accessories Installing the memory card Turning on power Understanding the status screen Capture Setting the focus range Setting the exposure mode Restoring previous settings ON/OFF Choosing the language Setting the date and time yyyy Installing the software Share \docs\Readme Windows Start Run X:\Setup.exe Next Start Run Open X:\Bonus\setup.exe Macintosh Camera states and menus Chapter 2: Taking pictures and recording video clips Taking still pictures Recording audio with still pictures Recording video clips Taking self-timerpictures Using the focus brackets Using focus lock Using live view Better 5MP Resolution 5MP Using the focus brackets Setting the flash Setting the focus range Setting the exposure mode Using exposure compensation Setting the flash Page Using zoom Using the capture menu EXIT CAPTURE MENU Help for the menu options Help AE Metering Metering Self-timer elf-Timer Off Taking self-timer White balance White Balance None Sun Shade Manual White Balance Manual White Balance anual White Balance AE metering Center-Weighted Average None Spot ISO speed ISO Speed ISO IS0 Color Color Sepia Black & White Full Color Resolution 5 MP 5MP - 2608 x 1MP - 1296 x Pictures Remaining Compression Best Best Good Good Saturation Saturation Medium Low Medium Sharpness Contrast Contrast Chapter 3: Reviewing images and video clips Using playback Page Using the playback menu Playback, highlight the EXIT PLAYBACK MENU option and press the OK button 0:25 Chapter 4: Using hp instant share on Play/Record audio Record Audio Play Record audio Delete Cancel Audio Only All Magnify Magnify Rotate Rotate Image info Image Info Portrait Aperture Priority Exposure Compensation Flash Off Flash On Night Night with Red- eye Reduction Chapter 4: Using hp instant share Using the share menu Using hp instant share to print pictures Using the hp instant share e-mailservice Retrieve from Camera Next Modify Share Menu E-mail Add E-mail Finish Modify Share Menu Current Share Menu Save to Camera Selecting images to be e-mailed Chapter 5: Unloading and printing images Page Chapter 5: Unloading and printing images Unloading to a computer Printing images Print Setup Images: ALL Print Setup Chapter 6: Using the setup menu Camera sounds Date & time USB configuration TV configuration Language Chapter 7: Troubleshooting and support Problems and solutions (continued) I replace the camera Live frequently not charge Purchasing camera accessories on The Power blinks as if are being respond a button A long delay occurs lock a picture Shutter button the Shutter button My image is blurry Normal focus to Macro Use the Flash Off Exposure too dark Exposure Compensation (see Appendix B: Specifications on Resetting the camera Error messages on the camera No card in Card is unformatted Card has wrong format Card is locked Card is full unreadable Charging Flash Focus too far Focus too close to focus Unable to focus and blinking F-numberand Aperture Priority Av No images in Playback Cannot display Unable to printer Unsupported Photo tray is engaged Incorrect or missing print cartridge Printer has a paper jam Error messages on the computer Connection between the imaging device and computer Digital Configuration setting to Camera setting Disk Drive in the Setup Configuration Getting assistance www.hp.com/ support www.hp.com/support Phone support in the United States Phone support in Europe, the Middle East, and Africa Algeria Austria Bahrain Belgium Italy Luxembourg Morocco Netherlands Norway Other phone support worldwide Argentina Australia Brazil Canada Mexico New Zealand Appendix A: Batteries and camera accessories Managing batteries Animated battery filling up Extending battery life Rechargeable batteries Power conservation Purchasing camera accessories Page Appendix B: Specifications Tripod mount Built-inflash distance Position External flash options Audio capture Exposure Mode settings White Saturation zoom format Interfaces Standards Power Memory card capacity Index E e-mail F files Page Page R range Z zoom