Troubleshooting

Troubleshooting & Diagnostics

Module Replacement Procedures

DF Disk Module Replacement/Recovery Procedure (HP 3000 Series 900)

Hot pluggable disk modules are only supported on the HP 3000, Series 900 MPE-iX Version 5.0 with Express 3. If the host does not meet this specification, follow the steps in “HP 3000, Series 900: SE Disk Module Replacement Procedure”.

Before you replace the disk module, ensure that the host meets the following criteria. If you are unsure, see Table 11. If the host or replacement disk module do not meet the following requirements, contact your HP service representative. You can replace the disk module while the host and the storage system are operating.

NOTE! The new disk module must have the same product ID as the disk module being replaced. This will ensure that the new disk module has the same capacity.

1.If the host acknowledged the disabled logical drive, the host may display the following message:

/ACKNOWLEDGE MIRRORED PARTNER DISABLED FOR LDEV #3 (Y/N)?

This is only an advisory message. Replying to it only stops the message from repeating.

2.Remove the disk module from the storage system.

3.Install a new disk module with the same model and capacity as the failed disk module.

4.Run VOLUTIL, the mirrored volume utility program:

REPLACEMIRRVOL sname:vname ldev

5.The system will automatically recognize and start the repair of the mirrored pair of disks.

DF Disk Module Replacement Procedure (HP 9000 Series 700, C-Series, J-Series)

1.Shut down the host then power-off the storage system.

2.Remove the disk module from the storage system.

3.Install a new disk module.

4.Power-on the storage system and reboot the host.

5.Perform an ioscan to ensure that the host recognizes the new disk module.

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