Solving Problems

 

 

Common Problems and Solutions

 

Problems Using the CD-ROM Drive

 

Table 13 describes a possible problem you may encounter when you use the

 

CD-ROM drive and offers a solution.

Table 13

Problems Using the CD-ROM Drive

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

The CD-ROM drive

Re-enter the commands and make sure that you have typed

 

 

does not respond to com-

them correctly.

 

 

mands.

 

 

 

 

Make sure that the system can communicate with the drive

 

 

 

as described in “Checking the SCSI IDs” in Appendix B.

 

 

 

Follow the instructions in the section “Running System Ver-

 

 

 

ification Tests” in this chapter to verify that the CD-ROM

 

 

 

drive is functioning properly.

 

 

 

 

 

 

If problems persist, contact your system administrator or call your designated service

 

 

representative

 

 

 

 

 

 

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