HP C7S02UA#ABA, C2M17UA#ABA, C2L36UA#ABA manual Troubleshooting power problems

Models: C2M17UA#ABA

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Troubleshooting power problems

Manual background WARNING! Do not charge the computer battery while you are onboard aircraft.

When charging or calibrating a battery

When installing or modifying system software

When writing information to a disc (select models only)

When running Disk Defragmenter on computers with internal hard drives

When performing a backup or recovery

When you connect the computer to external AC power:

The battery begins to charge.

The display brightness increases.

The power meter icon on the Desktop changes appearance. When you disconnect external AC power, the following events occur:

The computer switches to battery power.

The display brightness automatically decreases to save battery life.

The power meter icon on the Desktop changes appearance.

Troubleshooting power problems

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

The display does not turn on.

The power lights are off.

To test the AC adapter:

1.Shut down the computer.

2.Remove the battery from the computer.

3.Connect the AC adapter to the computer, and then plug it into an AC outlet.

4.Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure.

If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced.

Contact customer support for information on obtaining a replacement AC power adapter.

Running on external AC power 47

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HP C7S02UA#ABA, C2M17UA#ABA, C2L36UA#ABA manual Troubleshooting power problems