Cisco Systems MCS 7800 Series manual Downloading Log Files, Troubleshooting Specific Issues

Models: MCS 7800 Series

1 156
Download 156 pages 24 Kb
Page 66
Image 66

Chapter 6 Troubleshooting the CTMS System

Downloading Log Files

Downloading Log Files

To download log files from the Log File table:

Step 1

Click Log Files under the Troubleshooting folder in the Navigation Pane to open the Log Files window.

Step 2

At the bottom of the Log Files screen is the Log File table, which lists the available log files. The table

 

is organized as follows:

 

 

 

Table 6-2

Log Table Field Descriptions

 

 

 

 

 

 

 

 

Field

 

Description

 

 

 

 

 

 

Filename

 

Filename of the log file. Click the arrow to change

 

 

 

the order (descending, ascending based on

 

 

 

alphabetical order of the filenames) in which the

 

 

 

log files are displayed.

 

 

 

 

 

 

Process

 

CTMS system process area. Click the arrow to

 

 

 

change the order (descending, ascending based on

 

 

 

alphabetical order of the processes) in which the

 

 

 

log files are displayed.

 

 

 

 

 

Last Modified (GMT-8)

Time (Greenwich Mean Time, Pacific Standard

 

 

 

Time) at which the log file was collected. Click

 

 

 

the arrow to change the order (descending,

 

 

 

ascending based on time) in which the log files are

 

 

 

displayed.

 

 

 

 

 

 

Size

 

Size (in kilobytes) of the compressed log file.

 

 

 

 

 

Step 3 To display a defined number of table rows, click the down arrow next to Rows per Page. Click to highlight and select predetermined amounts. If there are multiple pages listing log files, click the First, Previous, Next, or Last button to navigate to the desired page.

Step 4 Click the filename of a log file to download that file. Click the Download All button to download all log files listed.

Troubleshooting Specific Issues

Table 6-3describes some specific problems and possible solutions.

 

Cisco TelePresence Multipoint Switch Release 1.1 Administration Guide

6-64

OL-12586-02

Page 66
Image 66
Cisco Systems MCS 7800 Series manual Downloading Log Files, Troubleshooting Specific Issues

MCS 7800 Series specifications

The Cisco Systems MCS 7800 Series is designed to provide advanced unified communications and call processing solutions for businesses of all sizes. These servers are part of Cisco's extensive portfolio, aimed at delivering reliable and scalable collaboration services. The MCS 7800 Series is particularly known for its ability to support Cisco Unified Communications Manager (CUCM), which is central to managing voice, video, messaging, and presence services across organizations.

One of the standout features of the MCS 7800 Series is its robust hardware architecture. It comes equipped with multi-core processors that ensure high performance and responsiveness, enabling organizations to handle substantial call volumes and maintain seamless communication. With support for both virtualized and non-virtualized deployments, the MCS 7800 Series can easily fit into various IT environments, making it a flexible choice for enterprises.

In terms of technology, MCS 7800 servers leverage redundancy and high availability to minimize downtime. This is critical for mission-critical applications where communication reliability is paramount. Features such as RAID configurations for data protection and hot-swappable components contribute to system resilience while ensuring continuous operation during upgrades or maintenance.

Security is another cornerstone of the MCS 7800 Series. Cisco incorporates advanced security measures across its communications platforms, including encryption for voice traffic, robust authentication, and secure access controls to ensure that sensitive information remains protected.

Scalability is also a key characteristic of the MCS 7800 Series. Organizations can easily scale their deployments from small to large setups seamlessly, allowing them to grow as their communication needs evolve. Support for a variety of licensing and deployment options enables businesses to choose a configuration that best suits their operational requirements.

The MCS 7800 Series supports an array of collaboration tools, enhancing productivity and improving user experiences. Features such as voice mail, video conferencing, and mobility services are integrated to offer a comprehensive suite of communication capabilities.

Furthermore, Cisco's commitment to software updates ensures that the MCS 7800 Series keeps pace with evolving technological standards and user needs. Regular updates enable organizations to benefit from the latest features and security enhancements, ensuring long-term investment protection.

Overall, the Cisco Systems MCS 7800 Series serves as a powerful, flexible, and secure foundation for modern enterprise communication, making it an ideal choice for organizations looking to enhance their collaboration capabilities.