Locating ID labels

To assist in troubleshooting, product, serial, and authentication numbers are available on each computer.

●All workstations have a serial number (unique for each workstation) and product number. Have these numbers available when you contact support.

●The Certificate of Authentication (COA) is used only for systems with Windows 7 preinstalled.

●The Genuine Microsoft Label (GML) is used only for systems with Windows 8 preinstalled.

●A service label shows the build ID and Feature Byte strings, which are needed for system board replacement.

The all-in-one service label can be found in the location shown in Figure 8-1 (pull-out card). Figure 8-1All-in-one service label location

Locating ID labels

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