Support

Table 1-2 Support

Topic

Location

 

 

Product support

For U.S. support, go to http://www.hp.com/go/contactHP.

 

For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

 

Here you can:

 

● Chat online with an HP technician

 

● Obtain email support

 

● Find support telephone numbers

 

● Locate an HP service center

 

 

HP Support

HP Support Assistant is an HP application that helps you maintain the performance of your workstation

Assistant

and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided

(Windows 7

assistance.

only)

To access HP Support Assistant, double-click the HP Support Assistant icon on your desktop.

 

 

NOTE: HP Support Assistant is preinstalled on select HP workstations running Windows 7. HP

 

Support Assistant is not available on workstations running Windows 8 or Linux.

 

 

Warranty

To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool.

information

To locate an existing Care Pack, see http://www.hp.com/go/lookuptool.

 

 

To extend a standard product warranty, see http://h20219.www2.hp.com/services/us/en/warranty/

 

carepack-overview.html. HP Care Pack Services offer upgraded service levels to extend and expand a

 

standard product warranty.

 

You can find the expressly provided HP Limited Warranty applicable to your product in the start menu

 

on your PC and/or in the CD/DVD provided in the box. For some countries/regions, a printed HP

 

Limited Warranty is provided in the box. In countries/regions where the warranty is not provided in

 

printed format, you may request a printed copy from www.hp.com/go/orderdocuments or write to:

 

● North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

 

● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063,

 

Cernusco /Naviglio (MI), Italy

 

● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

 

Please include your product number, warranty period (found on your serial number label), name, and

 

postal address.

 

 

Support 3