Locating warranty information

To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool.

To locate an existing Care Pack, see http://www.hp.com/go/lookuptool.

To extend a standard product warranty, visit http://www.hp.com/hps/carepack. HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.

HP troubleshooting resources and tools

This section provides information on the HP Help and Support Center, online support, and helpful hints for troubleshooting.

HP Support Assistant (HPSA)

HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and guided assistance to help maintain optimum workstation performance. To access HPSA, click Start > All Programs > HP Help and Support > HP Support Assistant.

NOTE: HP Support Assistant is not available on Linux or Windows 8.

Online support

Online access and support resources include web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and product change notification services.

The following websites are also available to you:

●http://www.hp.com—Provides useful product information.

●http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.

●http://www.hp.com/go/workstationsupport—Provides technical support information for workstations.

●http://www.hp.com/support—Provides a listing of the worldwide technical support phone numbers. Access the telephone numbers by visiting the website, then select your region, and click Contact HP in the upper-left corner.

●http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for workstations.

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Chapter 8 Diagnostics and Minor Troubleshooting