Clearing active alerts associated with a user

To delete a user, all active alerts and custom queries associated with that user must be cleared. Either the user or an administrator can clear the associated alerts and queries.

1.Log in to the Observer as the user.

2.Delete all custom queries ("Deleting individual alerts" on page 81).

3.Dismiss all active alerts ("Active Alerts tab" on page 51).

Editing or deleting users

The default administrator account cannot be deleted. A user cannot be deleted if an active alert or custom query is associated with that user. For more information, see Clearing active alerts associated with a user (on page 86).

To edit or delete a user:

1.Search for the user account ("Searching for user accounts" on page 84).

2.Select the user account, and then select either Edit or Delete in the bottom right corner of the window.

Menu bar actions 86