Troubleshooting

Flowchart 2.20—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect computer

to good external

keyboard.

 

N

External

 

 

 

Replace

device

 

 

 

system

 

 

 

works?

 

 

 

board.

Y

Reseat internal

keyboard connector (if applicable).

N

OK?

Y

Done

Replace internal

keyboard or

cable.

Y

OK?

N

Replace system board.

Done

2–26

Maintenance and Service Guide

Page 66
Image 66
HP DV1270 manual Flowchart 2.20-Nonfunctioning Keyboard