Troubleshooting

Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive

 

 

 

 

 

 

 

Y

 

 

 

 

N

 

No OS

 

 

 

 

 

 

 

 

 

 

 

Disc

 

 

Bootable

 

loading from

 

 

 

 

 

CD-ROM or

 

 

in drive?

 

 

 

disc in

 

 

 

 

 

 

 

 

 

 

 

 

DVD-ROM Drive.

 

 

 

 

 

 

 

 

drive?

 

 

N

 

Y

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Install

 

 

 

Try another

 

 

 

 

 

 

 

bootable disc.

 

 

 

bootable disc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Install bootable

disc and

reboot

computer.

Boots from

Y

 

Done

 

 

 

CD or DVD?

 

 

 

 

 

 

 

N

Y

Reseat

 

Boots from

drive.

 

 

 

CD or DVD?

 

N

N

Booting

from another

device?

Y

Y

Booting

order

correct?

N

Correct boot order using the Setup utility.

Done

Go to

“Flowchart

2.19—Nonfunctioning

Device.”

Reset the

 

 

Go to

computer. Refer to

 

Section 1.2,

 

“Flowchart

“Resetting the

 

 

 

2.19—Nonfunctioning

Computer,” for

 

Device.”

instructions.

 

 

 

2–20

Maintenance and Service Guide

Page 60
Image 60
HP DV1270 manual Flowchart 2.14-No OS Loading, CD-ROM or DVD-ROM Drive, Reset