HP dx2000 manual 72

POST Error Messages

POST Error Messages

Screen Message	Probable Cause	Recommended Action
Primary Master/Slave	Primary Master/Slave	Reseat the device data and power
Hard Disk Error	hard drive could not be	cables.
	initialized by the BIOS.	Replace the device data cable.
		Replace the device.
		Replace the system board.
Secondary Master/	Secondary Master/Slave	Reseat the device data and power
Slave Hard Disk Error	hard drive could not be	cables.
	initialized by the BIOS.	Replace the device data cable.
		Replace the device.
		Replace the system board.
Primary Master/Slave	Device configured as a	Replace the device.
Drive — ATAPI	Primary/ Master/Slave	Replace the system board.
Incompatible	failed an ATAPI
	compatibility test.

Secondary Master/	Device configured as a
Slave Drive — ATAPI	Secondary/ Master/
Incompatible	Slave failed an ATAPI
	compatibility test.

Replace the device. Replace the system board.

S.M.A.R.T. Capable but Command Failed.

S.M.A.R.T. Command Failed

BIOS unable to send a Backup the data on the hard drive.

S.M.A.R.T. message to Replace the hard drive. the device.

S.M.A.R.T. Status Bad,	S.M.A.R.T. capable hard	Backup the data on the hard drive, then
Backup and replace.	drive detects an imminent	replace the hard drive.
S.M.A.R.T. Capable	failure.
and Status Bad.
DMA-1 Error	Error when initializing	Reconnect the cables on the peripheral
DMA-2 Error	secondary DMA	device.
	controller.	Replace the data cable.
		Replace the device.
		Replace the system board.
DMA Controller Error	POST error while trying	Reconnect the cables on the peripheral
	to initialize the DMA	device.
	controller.	Replace the data cable.
		Replace the device.
		Replace the system board.
Checking	BIOS could not write to	Change system board jumper on JP2 to
NVRAM...Update	the NVRAM block.	pins 2-3 (Unlock), then flash the system
Failed		BIOS. Reset the jumper to pins 1-2
		(Lock).
		Replace the system board.

C–2 359782-002 Service Reference Guide, dx2000 uT