Troubleshooting Without Diagnostics

Solving Hardware Installation Problems (Continued)

Problem

Cause

Solution

Power LED flashes Red five

Memory is installed

times, once every second,

incorrectly or is bad.

followed by a two second

 

pause. The computer beeps

 

at the same rate and at the

 

same time as the LED

 

flashes.

 

1.Reseat DIMMs.

2.Replace DIMMs one at a time to isolate the faulty module.

3.Replace third-party memory with HP memory.

4.Replace the system board.

 

Service Reference Guide, dx2000 uT

359782-002

D–17