Troubleshooting Without Diagnostics

Solving Diskette Problems (Continued)

Problem

Cause

Solution

 

 

 

A problem has occurred

The directory structure

In Windows XP, right-click Start,

with a disk transaction.

is bad, or there is a

click Explore, and select a drive.

 

problem with a file.

Select File > Properties >

 

 

Tools. Under Error-checking,

 

 

click Check Now.

 

 

 

Diskette drive cannot read

Diskette is not

Format the diskette.

a diskette.

formatted.

 

 

 

 

 

You are using the

Check the type of drive that you

 

wrong diskette type for

are using and use the correct

 

the drive type.

diskette type.

 

 

 

 

You are reading the

Check the drive letter in the path

 

wrong drive.

statement.

 

 

 

 

Diskette is damaged.

Replace the diskette with a

 

 

new one.

“Invalid system disk”

A diskette that does not

message is displayed.

contain the system files

 

needed to start the

 

computer has been

 

inserted in the drive.

When drive activity stops, remove the diskette and press the Spacebar. The computer should start up.

 

Diskette error has

Restart the computer by pressing the

 

occurred.

power button.

 

 

 

Cannot Boot to Diskette.

Diskette is not bootable.

Replace with a bootable diskette.

 

 

 

 

Diskette boot has been

Run Computer Setup and enable

 

disabled in Computer

diskette boot in Storage > Boot

 

Setup.

Order.

 

 

 

 

Removable media boot

Run Computer Setup and enable

 

has been disabled in

Removable Media Boot in

 

Computer Setup.

Storage > Storage Options.

 

 

 

 

Diskette MBR validation

Run Computer Setup and disable

 

is enabled.

Diskette MBR Validation in

 

 

Storage > Storage Options.

 

 

 

Solving Hard Drive Problems

Solving Hard Drive Problems

Problem

Cause

Solution

 

 

 

Hard drive error occurs.

Hard disk has bad

Use a utility to locate and block

 

sectors or has failed.

usage of bad sectors. If necessary,

 

 

reformat the hard disk.

 

 

 

 

D–6

359782-002

Service Reference Guide, dx2000 uT