HP dx2000 Solving Display Problems (Continued)

Troubleshooting Without Diagnostics

Solving Display Problems (Continued)

Problem	Cause	Solution
Power LED flashes Red six	Pre-video graphics	For systems with a graphics card:
times, once every second,	error.	1.	Reseat the graphics card.
followed by a two second
		2.	Replace the graphics card.
pause, and the computer
beeps six times.		3.	Replace the system board.
		For systems with integrated
		graphics, replace the system board.
Monitor does not function	Monitor without energy	Disable monitor energy saver
properly when used with	saver capabilities is	feature.
energy saver features.	being used with energy
	saver features enabled.

Dim characters.	The brightness and
	contrast controls are not
	set properly.

Adjust the monitor brightness and contrast controls.

	Cables are not properly	Check that the graphics cable is
	connected.	securely connected to the graphics
		card and the monitor.
Blurry video or requested	If the graphics	Install the video drivers included in
resolution cannot be set.	controller was	the upgrade kit.
	upgraded, the correct
	video drivers may not
	be loaded.
	Monitor is not capable	Change requested resolution.
	of displaying requested
	resolution.

The picture is broken up,	The monitor
rolls, jitters, or flashes.	connections may be
	incomplete or the
	monitor may be
	incorrectly adjusted.

1.Be sure the monitor cable is securely connected to the computer.

2.In a two-monitor system or if another monitor is in close proximity, be sure the monitors are not interfering with each other’s electromagnetic field by moving them apart.

3.Fluorescent lights or fans may be too close to the monitor.

	Monitor needs to be	Degauss the monitor.
	degaussed.
Vibrating or rattling noise	Monitor degaussing	None. It is normal for the
coming from inside a CRT	coil has been activated.	degaussing coil to be activated
monitor when powered on.		when the monitor is powered on.

D–10 359782-002 Service Reference Guide, dx2000 uT