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| Troubleshooting Without Diagnostics | |
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| Solving Hard Drive Problems (Continued) |
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| Problem | Cause | Solution |
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| Disk transaction problem. | Either the directory | In Windows XP, |
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| structure is bad or there | click Explore, and select a drive. | ||
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| is a problem with a file. | Select File > Properties > Tools. | ||
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| Under | ||
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| Check Now. | ||
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| Drive not found (identified). | Loose cable. | Check cable connections. | ||
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| The system may not | 1. | Run Computer Setup. | |
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| have automatically | 2. | If the system still does not | |
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| recognized a newly | |||
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| recognize the new device, | ||
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| installed device. |
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| check to see if the device is | ||
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| listed within Computer Setup. If | |
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| it is listed, the probable cause is | |
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| a driver problem. If it is not | |
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| listed, the probable cause is a | |
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| hardware problem. | |
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| 3. If this is a newly installed drive, | ||
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| enter Setup and try adding a | |
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| POST delay under Advanced | |
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| > | |
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| Drive jumper settings | If the drive is a secondary drive that | ||
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| may be incorrect. | has just been installed on the same | ||
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| cable as the primary drive, verify | ||
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| that the jumpers for both drives are | ||
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| set correctly. | ||
Drive’s IDE (ATA) controller is disabled in Computer Setup.
Run Computer Setup and enable the Primary and Secondary IDE (ATA) controllers in Storage > Storage Options.
| Drive responds slowly | Run Computer Setup and increase |
| immediately after | the POST Delay in Advanced > |
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Nonsystem disk/NTLDR | System is trying to start | Remove the diskette from the |
missing message. | from a non bootable | diskette drive. |
| diskette. |
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Nonsystem disk/NTLDR | System is trying to start |
missing message. | from a damaged hard |
(continued) | drive. |
1.Insert a bootable diskette into the diskette drive and restart the computer.
2.If the hard drive is still inaccessible and MBR Security is enabled, try restoring the previously saved MBR image by entering Setup and selecting
Security > Restore Master Boot Record.
| Service Reference Guide, dx2000 uT |