Printouts or copies have vertical streaks

Cause: The paper type is not suitable for the HP All-in-One.

Solution: If the paper you are using is too fibrous, the ink applied by the HP All-in- One might not fully cover the surface of the paper. Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One.

For more information, see:

Information on paper

Paper is not picked up from the input tray

Cause: There is not enough paper in the input tray.

Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. To continue your print job, press the Resume button on the control panel of the HP All-in-One.

For more information, see:

Load full-size paper

Troubleshooting

Printouts or copies are slanted or skewed

Cause: The paper is not feeding properly or is loaded incorrectly.

Solution: Make sure the paper is loaded correctly. For more information, see:

Load full-size paper

Cause: More than one type of paper is loaded in the input tray.

Solution: Load only one type of paper at a time.

Print troubleshooting

Use this section to solve these printing problems:

•Envelopes print incorrectly

•Borderless printing produces unexpected results

•The HP All-in-One is not responding

•The HP All-in-One prints meaningless characters

•Nothing happens when I try to print

•The pages in my document came out in the wrong order

•The margins are not printing as expected

•Text or graphics are cut off at the edge of the page

Print troubleshooting

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