Contents

 

Work with print cartridges.........................................................................................................

61

Handle the print cartridges.................................................................................................

62

Check the estimated ink levels...........................................................................................

62

Replace the print cartridges................................................................................................

63

Use ink-backup mode.........................................................................................................

67

Ink-backup mode output...............................................................................................

67

Exit ink-backup mode...................................................................................................

67

Use a photo print cartridge.................................................................................................

67

Store the print cartridges....................................................................................................

68

Print cartridge storage and handling.............................................................................

68

Print cartridge protector................................................................................................

68

Align the print cartridges.....................................................................................................

69

Clean the print cartridges...................................................................................................

71

Clean the print cartridge contacts.......................................................................................

71

Clean the area around the ink nozzles...............................................................................

72

Remove ink from your skin and clothing.............................................................................

74

11 Shop for printing supplies

 

Order paper or other media......................................................................................................

75

Order print cartridges................................................................................................................

75

Order other supplies.................................................................................................................

76

12 Troubleshooting

 

Troubleshooting tips.................................................................................................................

77

Communication problems over a USB connection.............................................................

77

Information on paper..........................................................................................................

78

Clear paper jams................................................................................................................

79

View the Readme file..........................................................................................................

79

Hardware setup troubleshooting...............................................................................................

79

Software installation troubleshooting........................................................................................

83

Uninstall and reinstall the software.....................................................................................

86

Print cartridge troubleshooting..................................................................................................

88

Information on print cartridges............................................................................................

95

Print quality troubleshooting.....................................................................................................

95

Print troubleshooting.................................................................................................................

99

Copy troubleshooting..............................................................................................................

108

Scan troubleshooting..............................................................................................................

111

Errors......................................................................................................................................

114

Flashing lights...................................................................................................................

114

Device messages.............................................................................................................

117

File messages...................................................................................................................

118

Supported file types for the HP All-in-One..................................................................

119

General user messages...................................................................................................

119

Paper messages...............................................................................................................

120

Power and connection messages.....................................................................................

122

Print cartridge messages..................................................................................................

124

13 HP warranty and support

 

Warranty.................................................................................................................................

129

Support process.....................................................................................................................

129

Before you call HP customer support.....................................................................................

129

Contents

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