Contents
Work with print cartridges.........................................................................................................
61
Handle the print cartridges.................................................................................................
62
Check the estimated ink levels...........................................................................................
Replace the print cartridges................................................................................................
63
Use ink-backup mode.........................................................................................................
67
Ink-backup mode output...............................................................................................
Exit ink-backup mode...................................................................................................
Use a photo print cartridge.................................................................................................
Store the print cartridges....................................................................................................
68
Print cartridge storage and handling.............................................................................
Print cartridge protector................................................................................................
Align the print cartridges.....................................................................................................
69
Clean the print cartridges...................................................................................................
71
Clean the print cartridge contacts.......................................................................................
Clean the area around the ink nozzles...............................................................................
72
Remove ink from your skin and clothing.............................................................................
74
Order paper or other media......................................................................................................
75
Order print cartridges................................................................................................................
Order other supplies.................................................................................................................
76
Troubleshooting tips.................................................................................................................
77
Communication problems over a USB connection.............................................................
Information on paper..........................................................................................................
78
Clear paper jams................................................................................................................
79
View the Readme file..........................................................................................................
Hardware setup troubleshooting...............................................................................................
Software installation troubleshooting........................................................................................
83
Uninstall and reinstall the software.....................................................................................
86
Print cartridge troubleshooting..................................................................................................
88
Information on print cartridges............................................................................................
95
Print quality troubleshooting.....................................................................................................
Print troubleshooting.................................................................................................................
99
Copy troubleshooting..............................................................................................................
108
Scan troubleshooting..............................................................................................................
111
Errors......................................................................................................................................
114
Flashing lights...................................................................................................................
Device messages.............................................................................................................
117
File messages...................................................................................................................
118
Supported file types for the HP All-in-One..................................................................
119
General user messages...................................................................................................
Paper messages...............................................................................................................
120
Power and connection messages.....................................................................................
122
Print cartridge messages..................................................................................................
124
Warranty.................................................................................................................................
129
Support process.....................................................................................................................
Before you call HP customer support.....................................................................................
3