Chapter 10

Clean the lid backing

Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One.

To clean the lid backing

1.Turn off the HP All-in-One, unplug the power cord, and raise the lid.

2.Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water.

Wash the backing gently to loosen debris. Do not scrub the backing.

3.Dry the backing with a dry, soft, lint-free cloth.

CAUTION: Do not use paper-based wipes, as these might scratch the backing.

4.If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol.

CAUTION: Be careful not to spill alcohol on the glass or exterior of the HP All- in-One, as this might damage the device.

5.Plug in the power cord, and then turn on the HP All-in-One.

One-in-All HP the Maintain

Print a self-test report

If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges.

To print a self-test report

1.Load letter or A4 unused plain white paper into the input tray.

2.Press and hold the Cancel button and then press the Start Copy Color button. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below.

60 Maintain the HP All-in-One