A

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the power cord.

 

disconnected.

 

 

 

 

 

Power switch is

Turn on the power.

 

turned off.

 

 

 

 

 

Video cable is

Connect the video cable

 

improperly connected.

properly. See Chapter 3,

 

 

“Setting Up the Monitor,”

 

 

for more information.

 

 

 

 

Screen blanking utility is

Press any key on the

 

active.

keyboard or move the

 

 

mouse to turn off the screen

 

 

blanking utility.

 

 

 

Image appears

Brightness and contrast

Press the Auto button on the

blurred, indistinct, or

are too low.

front panel. If this does not

too dark.

 

correct the image, press the

 

 

Menu button to open the

 

 

Basic OSD Menu, and

 

 

adjust the brightness and

 

 

contrast scales as needed.

 

 

 

User’s Guide

A–1

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HP FP9419 manual Troubleshooting, Solving Common Problems, Problem Possible Cause Solution