HP ID5226N, ID5286N manual Troubleshooting Problems

Troubleshooting Problems

Problem
The printer outputs a blank	Possible Cause: There is a mismatch between the paper size selected and the
sheet of paper.	paper in the printer.
	Solution: Restart the print job and specify a paper size that matches the paper
	loaded in the printer.
	Possible Cause: You have selected a print size larger than the current paper
	size.
	Solution: Restart the print job and specify a print size that can fit on the paper
	loaded in the printer.
The television reports ‘No	Possible Cause: A printer is not connected to the television.
printer available’ when you	Solution: Connect a printer to the television and try again.
initiate a print job.
	Possible Cause: A printer is connected, but the printer is not powered on.
	Solution: Power on the printer and try again.
	Possible Cause: There was a communications problem between the television
	and the printer.
	Solution: Disconnect the printer from the television and wait 15 seconds. Then
	reconnect the printer to the television. Try printing again.
No images are shown when a	Possible Cause: The memory card has not been fully inserted into the card
memory card has been	reader slot.
inserted.	Solution: Verify that the card is completely inserted in the card reader slot. Pull
	out the memory card and insert it again.
Some thumbnail images are	Possible Cause: You have used an external image manipulation program to
missing when you print an	adjust some of the images and the image manipulation tool created a non-
index page.	standard embedded thumbnail, which could not be handled by the printer.
	Solution: Print an index page using the original, un-altered images.
Some of the images on the	Possible Cause: The images are not baseline encoded, RGB JPEG images.
memory card show up as	Solution: None. The television only supports JPEG images which use the RGB
'invalid'.
	colorspace and baseline encoding.
You rotate an image and then	Possible Cause: The memory card was write-protected, so the rotation
remove the memory card. The	information could not be saved.
next time the card is inserted,	Solution: On the memory card, change the write-protection feature so that you
the rotation information has
	can write to the memory card and try again.
been lost.
	Possible Cause: The memory card is full, so there is no room to save the rotation
	information. (If the memory card is full, a card warning icon appears on the
	screen.)
	Solution: Using the camera, remove unwanted pictures, freeing up space on the
	memory card.

Using the Photo Viewer 27

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