Troubleshooting

LED Error Indications

LED Error Indications

 

LED patterns indicating problems

 

Diagnostic Tips

 

 

 

 

 

 

 

 

 

 

 

 

Power

Fault

RPS

 

Port

 

 

 

 

 

 

 

 

 

 

 

 

 

OFF

*

*

 

*

Check the power cord and power source. If they are OK, the switch

 

 

 

 

 

 

 

 

may have to be replaced. Contact your HP-authorized LAN dealer

 

 

 

 

 

 

 

 

or HP representative for assistance.

 

 

 

 

 

 

 

 

 

 

 

 

ON

OFF

*

 

OFF when

Link beat has not been detected on the port. Check that the cabling

 

 

 

 

 

 

 

cable first

on the indicated port is connected properly. Faulty or improperly

 

 

 

 

 

 

 

connected

wired cables are common; try a different cable.

 

 

 

 

 

 

 

 

For the 100 Mbit/s ports, verify that you are using category 5, or

 

 

 

 

 

 

 

 

better, UTP or the appropriate fiber-optic cable. Also, the you have

 

 

 

 

 

 

 

 

not connected a 10 Mbit/s device to the port.

 

 

 

 

 

 

 

 

If you have a Management Module in the switch, use HP

 

 

 

 

 

 

 

 

AdvanceStack Assistant or the switch console to determine the

 

 

 

 

 

 

 

 

state of the port:

 

 

 

 

 

 

 

 

- Determine if the port was disabled. Re-enable if desired.

 

 

 

 

 

 

 

 

 

 

 

 

ON

Flashing

*

 

Flashing

This could only occur with the port LED for the 100 Mbit/s transceiver

 

 

 

 

 

 

 

 

port, and only when a 100VG transceiver module has been installed

 

 

 

 

 

 

 

 

in the slot. Only 100Base-TX and 100Base-FX transceivers should

 

 

 

 

 

 

 

 

be installed in the transceiver slot.

 

Troubleshooting

 

 

 

 

 

 

 

 

 

ON

Flashing

Flashing

 

*

The Redundant Power Supply (RPS) has experienced a fault and is

 

 

 

 

 

 

 

 

 

 

 

now using its backup power capabilities. See the documentation

 

 

 

 

 

 

 

 

provided with the RPS for troubleshooting.

 

 

 

 

 

 

 

 

 

 

 

 

OFF

*

OFF and

 

*

The switch is not receiving power from the Redundant Power Supply

 

 

 

 

 

you are

 

 

(RPS). If you have an RPS connected, check the status of the RPS

 

 

 

 

 

using an

 

 

and check the cable and power connections on both the switch and

 

 

 

 

 

RPS

 

 

the RPS.

 

 

 

 

 

 

 

 

 

 

 

 

ON

Flashing

*

 

Variable

A fault has been detected during self test in a switch component that

 

 

 

 

 

 

 

 

controls network communications through multiple switch ports.

 

 

 

 

 

 

 

 

Try power cycling the switch. If the error persists, the switch may

 

 

 

 

 

 

 

 

have to be replaced. Contact your HP-authorized LAN dealer or HP

 

 

 

 

 

 

 

 

representative for assistance.

 

 

 

 

 

 

 

 

 

 

 

 

ON

ON for a

*

 

Variable,all

A switch hardware failure was detected during self-test. Self-test

 

 

 

 

pro-

 

 

may be ON

does not complete so the LEDs will stay on longer than 60 seconds.

 

 

 

 

longed

 

 

 

 

 

 

 

 

period

 

 

 

Power cycle the switch. If this condition persists, the switch may

 

 

 

 

 

 

 

 

have to be replaced. Contact your HP-authorized LAN dealer or HP

 

 

 

 

 

 

 

 

representative for assistance.

 

 

 

 

 

 

 

 

 

 

 

* This LED is not important for the diagnosis.

 

 

 

 

The flashing behavior is a regular pulse once every 1.6 seconds, approximately.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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