Troubleshooting

Troubleshooting

HP Customer Support Services

Resetting the Switch

You can reset the switch by unplugging and plugging back in the power cord; each switch does not have a reset button. By reinserting the power cord, the switch performs the power-on self-test. No configuration is changed.

HP Customer Support Services

If you are still having trouble with your switch, Hewlett-Packard offers support 24 hours a day, seven days a week through the use of automated electronic services including:

the World Wide Web

HP BBS

HP FTP Library Service on the Internet

CompuServe

HP Network Phone-In Support (NPS)

HP FIRST FAX Retrieval Service

See the perforated card at the beginning of this manual for information on how to use these services to get technical support.

Your HP-authorized network reseller can also provide you with assistance, both with services that they offer and with services offered by HP.

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HP J3177A, J3175A manual Resetting the Switch, Hp Bbs