HP Photo Creations Software Terminology, Ordering, Why do my photo borders change when I use the Replace feature, Why is my Saved Project folder empty, What is the “Photo Safe Area”

Why do my photo borders change when I use the Replace feature?

When you use the Replace feature, the software will show the default border associated with your selected theme variation. You can easily change this with the Touch-Up controls; select Photo Border.

Why is my Saved Project folder empty?

The software will not erase the contents of your Saved Project folder. You may have inadvertently moved the files to another location or renamed them. Running automatic backup software can sometimes cause files to move as well.

Can I edit Saved Project photos in third-party programs?

No. Altering or editing files contained within your saved project is not recommended or supported. Doing so may result in irreversible damage to your project.

Can I transfer my saved projects to another computer?

Yes. You can easily copy your saved project to CD-ROM, DVD-ROM, or other removable media such as a USB flash drive (space permitting). This makes it easy to show off your projects to family, co-workers, friends, and even clients. You can start a project on one computer and complete it on another.

Terminology

What is the “Photo Safe Area”?

The Photo Safe area is the region within your layout that is considered safe for manufacturing. Elements (such as images or text) that cross this boundary may be cut off during production. The software shows you the Photo Safe boundaries when you move elements around in a layout.

What are “My Creations”?

Each time you create a project and return to the catalog, the software will list it under My Projects in the Catalog. This is convenient and allows you to work on several different Projects without having to start over each time. In addition, they will all be retained when saving your project.

What is the “My Project” list?

Each time you create a project and return to the catalog, it will be listed under “My Project” in the Catalog. This is convenient and allows for you to work on several different Projects without having to start over each time. In addition, your settings will be retained when you save your project.

Ordering

How long will it take to receive my order?

Use the Info & Pricing button in the Software to see manufacturing turnaround times for specific projects. Shipping time will vary based on your chosen shipping option (Ground, 2nd Day, Overnight, etc.)