If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the product box.

Fax Send error.

Description

An error occurred while trying to send a fax.

Recommended action

Try resending the fax.

Try faxing to another fax number.

Check for a dial tone on the phone line by touching the Start Fax button.

Check that the telephone cord is securely connected by unplugging and replugging the cord.

Make sure that you are using the telephone cord that came with the product.

Make sure that the phone line is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.

Connect the product to a different phone line.

Set the fax resolution to Standard instead of the default of Fine.

If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the product box.

Fax storage is full. Canceling the fax receive.

Description

The amount of available memory for storing faxes is insufficient to store an incoming fax.

Recommended action

If you are using the Private Receive feature, print all received faxes to regain some memory.

If you still need more memory, clear faxes from memory. Open the Service menu. In the Fax Service menu, select the Clear Fax Log option.

Fax storage is full. Canceling the fax send.

Description

During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent.

Recommended action

Cancel the current job. Turn the product off, and then turn it on again. Try sending the job again.

If the error reoccurs, cancel the job and turn the product off and then on a second time. The product might not have enough memory for some jobs.

154 Chapter 12 Fax

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HP Pro X476dw CN461AB1H, Pro X476dn Inkjet CN460A#B1H manual Fax Send error, Fax storage is full. Canceling the fax receive