Sender receives a busy signal

A handset is connected to the product

Make sure the phone is hung up.

Change the Answer Mode option to match the product setup.

a.From the Home screen, touch the Setup button.

b.Open the Fax Setup menu.

c.Open the Basic Fax Setup menu.

d.Open the Auto Answer menu.

e.Select On.

A phone line splitter is being used

If you are using a phone line splitter, remove the splitter and set up the phone as a downstream phone.

Make sure the phone is hung up.

Make sure the phone is not being used for a voice call when faxing.

No dial tone

If using a phone line splitter, remove the phone line splitter and set up the phone as a downstream phone.

Cannot send or receive a fax on a PBX line

If you are using a PBX phone line, contact your PBX administrator to configure an analog fax line for your product.

168 Chapter 12 Fax

ENWW

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HP Pro X476dw CN461AB1H manual Sender receives a busy signal, Cannot send or receive a fax on a PBX line