SECTION 5

TROUBLESHOOTING GUIDE

 

Printer’s ink level monitor has

If empty, replace cartridge and

 

reset ink level monitor.

Head # Low: Press Enter

calculated that cartridge # is

If not empty, you may ignore

almost empty.

 

message and or reset the ink

 

(# = cartridge position number)

 

level monitor.

 

 

 

 

 

Out of Memory Font

No enough memory for

Reduce the number of different

fonts you are trying to use from

downloading a font

 

your software.

 

 

 

 

 

Out of Memory Char

No enough memory for

Reduce the number of

characters you are trying to use

downloading a single character

 

from your software.

 

 

 

 

 

 

Encountered a wrong font

Clear job and try again. If

Error in Download Font

problem persists, contact

Format

software vendor and or test from

 

Only font-format 0 supported.

 

a different software program.

 

 

 

 

 

 

Encountered a wrong character

Clear job and try again. If

 

Format or Class.

Error in Download Char

problem persists, contact

Only character format 4

software vendor and or test from

 

(LaserJet Family - Raster), Class

 

a different software program.

 

one and two are supported.

 

 

 

 

 

Error in ESC Sequence

The Escape command is

Try again. If problem persists,

report problem to software

formatted incorrectly.

 

vendor.

 

 

 

 

 

Ignore Unknown ESC Comnd

The Escape command sent is not

Try again. If problem persists,

report problem to software

supported.

 

vendor.

 

 

 

 

 

46

Envelope Imager 1.5/1.5 Plus Operations (Rev.6/7/2007)