Finding Help & Support
Integrated Help Tool
Pressing the Help G button on your keyboard accesses the Help and Support Centre, which provides:
■Answers to questions about your hardware or software.
■Help installing new peripherals or software applications.
■Resolutions to hardware or software problems.
■Access to the latest drivers, updates, and downloads.
Preparing to Ship the PC
If you have to ship the PC to Compaq for service:
■Back up the hard disk drive.
■Make sure the backup media are not exposed to electrical or magnetic impulses.
■Remove any diskette, CD, or DVD from the drive, and store it separately.
■Insert a blank diskette (floppy) into the disk drive.
■Turn off the PC and external devices.
■Disconnect all power cords from the electrical outlet and then from the PC and external devices.
■Pack the PC and external devices in their original packing boxes or in sufficient packing material to protect them.
Getting Started |