HP S3150UK, S3190UK, S3350UK, S4100UK, S4150UK, S4200UK, S4500UK, S4700UK Solving Minor Problems

Finding Help & Support

Solving Minor Problems

For each situation in this troubleshooting section, the Symptom indicates the sign or warning message for the type of problem. The Problem identifies one or more reasons why the symptom may have occurred. The Solution describes what you should do to try to solve the problem.

Some of the symptoms listed for certain troubleshooting problems will not apply to your PC. For problems relating specifically to the monitor or printer, refer to the equipment documentation.

Getting Started

7–3

Contents

Getting Started Page WARNING: CAUTION: Page 1 Setting Up the PC 2 Getting Information and Updates 3 Using the PC Contents 4 Using the Internet 5 Maintaining the PC 6Using Application Recovery and System Recovery 7 Finding Help & Support 8 Upgrading the PC Index Page Setting Up the PC Turning On the PC for the First Time Registering with Compaq Recovery CDs Working in Comfort Page Getting Information and Updates Warranty and Support Guide Using the PC Using the Diskette (Floppy) Drive Using the Hard Disk Drive The partition: To check the available space: 1.Click the Start button 2.Click My Computer 3.Click the hard disk drive you are checking, usually labelled (C:) The amount of free space is listed in the Details area Using a CD or DVD Drive Comparison of Drives and Actions Using a Combo Drive Inserting and Removing a CD or DVD Disc Playing Music Playing a Movie Playing Video CDs Playing Dual-LanguageVideo CDs Recording with the CD-RWDrive Uses of the CD-RWDrive Creating a Music CD Creating a Data CD Installing DLA software Recording with DLA Save As Send To Make Compatible Recording with the DVD Writer Drive Maintaining the CD or DVD Drive Using Speakers Using Multi-Channel Audio Speakers Connecting a Multi-Channel Speaker System to the PC Configuring the Multi-ChannelSound Manager Configuring Multi-ChannelAudio Output for the DVD Player Using the Microphone with Multi-ChannelAudio Adjusting the Speaker Volume 2.Click Control Panel Sounds, Speech, and Audio Devices 4.Double-click Sounds and Audio Devices Connecting the PC to a Television Connecting to a TV Set If your TV has a composite video socket and your PC has only an Viewing the PC Image on TV Disabling the TV Option Disconnecting the TV Using the Mouse Mouse Types Switching Mouse Button Functions Scrolling with the Mouse Panning with the Mouse Using the Compaq Keyboards Compaq Internet Keyboard Components Compaq Internet Keyboard Components (Continued) Page Using the Internet Buttons Internet Buttons Internet Buttons (Continued) Customizing the Internet Buttons Modifying Monitor Display Properties Turning Off the PC Printing Saving Energy Standby Mode Hibernation Mode Setting Automatic Standby or Hibernation Mode Page Using the Internet The Basics What Is the Internet What Is a Hyperlink Web Browsers E-mail Setting Up Microsoft Outlook Express E-mail Sending an E-mail Reading E-mailMessages Restricting Internet Content 2. Double-click Network and Internet Control Panel Connections, and then click Internet Options Content Maintaining the PC Preventive Maintenance Uninstalling Programs Removing Desktop Icons Cleaning Up the Hard Disk Drive Emptying the Recycle Bin Scanning the Hard Disk Drive Defragmenting the Drive Virus Protection Page Using Application Recovery and System Recovery Using System Restore Application Recovery System Recovery Page Page Using Compaq Recovery CD Creator Using Recovery CDs Full System Recovery: Page Page Page Finding Help & Support Integrated Help Tool Preparing to Ship the PC Solving Minor Problems Symptom Problem Solution Start Control Panel CD-ROM, CD-RW, DVD-ROM,or DVD+RW/+R Drive CD-ROM, CD-RW, DVD-ROM,or DVD+RW/+R Drive (Continued) Click Performance and Maintenance, if System Hardware Device Manager button Diskette (Floppy) Drive My Computer 3½ Floppy (A:) Format Diskette (Floppy) Drive (Continued) Page Page Display (Monitor) Screen is blank, and monitor Monitor power cable is Reconnect the power plug on the power light is not lit Display (Monitor) (Continued) Hard Disk Drive End Task Hardware Installation Hardware Installation (Continued) Internet Access Internet Access (Continued) 2.Click Printers and Other Hardware, if present 3.Double-click Phone and Modem Options Modems Properties Troubleshoot Keyboard and Scroll Mouse Click Turn Off Computer Turn Off Keyboard and Scroll Mouse (Continued) Turn Off Computer Page Optical Mouse Wireless Mouse Memory 2.Click Turn Off Computer Restart Power Power (Continued) Page Miscellaneous PC date and time display is incorrect Printer has problems Printer will not print If you encounter printer problems, refer to the Page Upgrading the PC Preparing the PC Page 8.Remove the front bezel by following the appropriate method for your PC model Removing or Upgrading a Drive Locating Drive Positions Removing a Drive Disconnecting the diskette (floppy) drive cables To release a drive from the chassis of the S series, lift the release tab Page Page Replacing or Adding a Drive To Replace or Add a Drive Reconnecting the diskette drive cables Page Reassembling the Diskette Adapter Upgrading or Replacing Memory Removing a Memory Module Page Replacing or Adding a Memory Module If you are replacing module carefully and firmly into the slot ensuring that the latches 2 on both ends snap into place Removing or Installing an Expansion Card To Remove an Expansion Card ❏If you have the 8000 series, continue to step ❏If you have the S series, skip to step 5.Remove the expansion card from either an To Install an Expansion Card ❏If you have an S series, continue to step ❏If you have an 8000 series, skip to step 4.For the S series, replace the expansion cover bracket 1 and screw Reassembling the PC Page Page Page Page Index

HP Presario Solving Minor Problems

Models: S3150UK S3190UK S3350UK S4100UK S4150UK S4200UK S4500UK S4700UK

Solving Minor Problems