Finding Help & Support

Hard Disk Drive

Symptom

Problem

Solution

PC seems to be

Program in use has

locked up.

stopped responding

 

to commands.

Use the Windows Task Manager to close any programs not responding:

1.Press the Crtl, Alt, and Del keys at the same time.

2.Select the program that is not responding, and click End Task.

 

 

Or

 

 

Attempt the normal Windows “Turn Off PC”

 

 

procedure. If this fails, press the Power button for 4 or

 

 

more seconds to turn off the power. To restart your PC,

 

 

press the Power button again.

 

 

 

Hard disk drive error

Part of hard disk

Press the Help G button on the keyboard to access the

message is displayed.

drive has failed or

Help and Support Centre, or refer to the Warranty and

 

is about to fail.

Support Guide for details.

 

 

 

Getting Started

7–13

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HP S3190UK, S4100UK, S4150UK, S3150UK, S3350UK, S4500UK, S4200UK, S4700UK manual Hard Disk Drive

S4700UK, S4500UK, S3350UK, S3150UK, S4200UK specifications

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