Finding Help & Support

Internet Access (Continued)

Symptom

Problem

Solution

Internet takes too long to download Web sites.

Modem is not set up properly.

Verify that the correct modem speed and COM port are selected:

1.Click Start, and then click Control Panel.

2.Click Printers and Other Hardware, if present.3.Double-clickPhone and Modem Options.

4.Select the Modems tab, and then click the Properties button.

5.In the Device Status area, verify the modem is working properly.

6.In the Device Status area, verify the modem is enabled.

7.If there are further problems, click the Troubleshoot button and follow the onscreen instructions.

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Getting Started