Finding Help & Support

 

 

 

Optical Mouse

 

 

 

 

 

Symptom

Problem

Solution

 

 

 

Mouse does not work

Mouse is not connected

Try unplugging and then reconnecting the mouse

after installation or is

properly.

cable to your PC. The mouse cable goes into the PC’s

not detected.

 

PS/2 port.

 

 

 

Mouse does not track

The optical sensor

Place the mouse on a mousepad or white sheet of

cursor well.

uses the pattern of the

paper.

 

surface to track the

 

 

position of the cursor.

 

 

Reflective surfaces,

 

 

grooved surfaced,

 

 

glass, or other

 

 

see-through surfaces

 

 

inhibit the ability of the

 

 

sensor to track the cursor.

 

 

 

 

Getting Started

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