Finding Help & Support
Keyboard and Scroll Mouse (Continued)
Symptom | Problem | Solution |
Mouse does not respond to movement or is too slow.
Mouse connector is not | Shut down your PC using the keyboard: | ||
properly plugged into the | 1. | Press the Ctrl and Esc keys at the same time to | |
back of the PC. | |||
| display the Start menu. | ||
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| 2. | Use the up or down arrow key to select Turn | |
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| Off Computer, and then press the Enter key. | |
| 3. | Use the up or down arrow key to select the | |
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| Turn Off option, and then press the Enter key. | |
| 4. | After the shutdown is complete, plug the mouse | |
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| connector into the back of your PC and restart | |
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| your PC. | |
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Program in use has stopped | Shut down your PC using the keyboard. | ||
responding to commands. |
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Getting Started |