Finding Help & Support

CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive (Continued)

Symptom

Problem

 

Solution

 

 

 

CD-ROM, CD-RW,

Windows does not detect

1. Click Start, and then click Control Panel.

DVD-ROM, or DVD+RW/+R

CD-ROM or DVD-ROM

2.

Click Performance and Maintenance, if

drive cannot read a disc or

driver.

 

present, and then double-click System.

takes too long to start.

 

 

 

3.

Click the Hardware tab, and then click the

(Continued)

 

 

 

Device Manager button.

 

 

 

 

 

4.

Click the plus sign + next to the DVD/CD-ROM

 

 

 

drives, and select the drive you are having a

 

 

 

problem with.

 

 

5.

Click the Action menu item, and select Uninstall.

 

 

6.

Restart your PC.

Recording audio CDs is

Wrong disc type or poor

Verify that you are using the correct disc type (media)

difficult or impossible.

quality disc.

for the drive.

 

 

Try a different brand of disc.

 

 

 

7–6

Getting Started