5 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
•Software product name
•Hardware product model number
•Operating system type and version
•Applicable error message
•
•Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
•See the Contact HP worldwide website: http://www.hp.com/go/assistance
•Use the Contact hp link on the HP Support Center website: http://www.hp.com/go/hpsc
•In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, conversations might be recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.
Related information
Documents
•HP Smart Update Manager User Guide
•HP Systems Insight Manager Help Guide
•HP Service Pack for ProLiant User Guide
•HP Smart Update Firmware DVD User Guide
•HP Version Control Installation Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
Information to collect before contacting HP 45