Troubleshooting

 

 

 

Troubleshooting Kerberos

Table 11-2

Troubleshooting Scenarios (Continued)

 

 

 

 

 

 

Clock skew too great in

This problem generally

You must run NTP or

 

KDC reply while getting

occurs because the clock

a similar service to

 

initial credentials.

of the system deviates

keep your system

 

 

too much from the time

clock synchronize

 

 

on the authenticating

with the atomic clock

 

 

KDC. A clock skew time

of the world. If you do

 

 

of up to 5 minutes is

not know how to do

 

 

allowed.

this, contact your

 

 

 

system administrator

 

 

 

to resolve this

 

 

 

problem.

 

 

 

 

 

Requesting host

The host uses the

 

 

principal without fully

/etc/hosts file to

 

 

qualified domain name.

resolve name lookups

 

 

Server not found in the

before using DNS. This

 

 

problem occurs when the

 

 

Kerberos database while

 

 

entry for the host in the

 

 

getting the credentials

 

 

/etc/hosts file contains

 

 

from KDC.

 

 

unqualified domain

 

 

 

 

 

Incorrect network

name before the fully

 

 

address while getting

qualified domain name.

 

 

credentials from KDC.

This problem can also

 

 

 

 

 

 

occur if the /etc/hosts

 

 

 

file has a different IP

 

 

 

address for a host from

 

 

 

what the DNS server

 

 

 

has.

 

 

 

 

 

 

The

The krb.conf file has

Copy the sample file,

 

/opt/krb5/krb.conf

not been created.

krb.conf.sample,

 

file not found.

 

from

 

 

 

/opt/krb5/example

 

 

 

and edit accordingly.

 

 

 

 

 

Cannot open or find the

This problem occurs

Copy the sample file,

 

configuration file while

when you try to create

krb.conf.sample,

 

initializing the Kerberos

the database and the

from

 

code.

krb.conf file is not

/opt/krb5/example

 

 

found in the /opt/krb5

and edit accordingly.

 

 

directory.

 

 

 

 

 

 

 

 

 

Chapter 11

297

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HP UX Kerberos Data Security Software manual Troubleshooting Scenarios