Problems and Solutions

Audio

Find the description that most closely matches your audio problem, and try the corresponding solution.

ProblemSolution

 

 

I don’t have sound

■ Use active, powered speakers or speakers with an amplifier.

from my speakers.

■ Verify sound cable connections.

 

 

■ Check Volume and Mute settings. See “Adjusting the Volume” on page 138.

 

■ Reconfigure the software for surround sound. See “Configuring Audio Output” on

 

page 139.

 

■ Reinstall the sound card drivers by using Application Recovery. See the Warranty

 

and Support Guide that came with your HP Digital Entertainment Center.

 

 

I have low volume

■ Check volume and mute settings. See “Adjusting the Volume” on page 138.

sound from my

■ Some programs may result in low volume, even when the volume setting within the

speakers.

program is turned to the maximum position. If this is the case, double-click the

 

Volume icon on the taskbar and increase volume.

 

 

My TV audio

Reduce the volume level before changing channels. Exercise particular caution when

volume increases

changing from ATSC to NTSC channels. Your analog NTSC channel audio levels may

or decreases when

be noticeably higher than your SD/HDTV channel audio levels. The channel sound

I change channels.

volume is controlled by the content provider.

 

 

160HP Digital Entertainment Center