Problem

Solution

 

 

 

 

My DVD

■ You can put data files on a DVD to store them or transfer them to another

 

won’t play.

HP Digital Entertainment Center. However, data files on a DVD do not play in

 

 

a DVD player. Rerecord your files to a file format that can be read by some

 

 

DVD players.

 

 

■ If you are using component video output, you may need to change the

 

 

configuration. See “Component Video Settings” on page 60. Refer to

 

 

http://www.hp.com/support for additional information on using

 

 

component video.

 

 

■ Check your DVD country/region.

 

 

 

 

My DVD won’t play a

This format is not supported by the DVD player.

 

DVD audio disk.

 

 

 

 

 

I keep running out of

■ Burn some big files to DVD and remove them from your hard disk drive.

 

disk space.

■ Upgrade your hard disk drive. The hard disk drive is user replaceable.

 

 

 

 

 

 

I am getting disk

■ Run disk recovery.

Troubleshooting

errors.

■ Replace your hard disk drive. The hard disk drive is user replaceable.

 

 

 

 

 

 

My music files

■ Make sure you use Windows Media Player to add your music files to the

 

don’t appear in the

Media Library.

 

Media Library.

■ Check whether the Windows Media Player setting for access rights of other

 

 

applications is set to No access. It must be set to Read only or Full access for

 

 

your music files to appear. Refer to Windows Media Player Help for more

 

 

information

 

 

■ Use supported audio file formats. Refer to the HP Tunes library.

 

 

 

 

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If you need more information about using or troubleshooting Media Center, refer to the Media Center online Help or Help and Support in the Start menu.

Troubleshooting 169