HTC KII0160 Working with Company E-mails, Automatic synchronization through Direct Push

122Working with Company E-mails and Meeting Appointments

7.2Working with Company E-mails

Your phone gives you instant access to your company e-mails and lets you manage your messages easier. Messaging features such as Direct Push, Fetch Mail, and Filtering messages are just some of the tools you can use to manage your e-mails.

Note Some messaging features depend on the MIcrosoft Exchange Server version used. Please check with your network administrator for the availability of Exchange Server features.

Automatic synchronization through Direct Push

Direct Push technology (push e-mail feature) enables you to receive new e-mails on your phone as soon as they arrive in your Inbox on the Exchange Server. With this feature, items such as contacts, calendar and tasks are also immediately updated onto your phone when these items have been changed or new entries have been added on the Exchange Server. To make Direct Push work, you need to have a GPRS connection on your phone.

You need to perform a full synchronization between your phone and the Exchange Server first before Direct Push can be enabled.

Requirement The Direct Push feature works for your phone only if your company is using Microsoft Exchange Server 2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version or an equivalent push e-mail solution.

To enable Direct Push via Comm Manager

1.On the Home screen, scroll down to on the Shortcuts Bar, then select Manage Connections.

2.On the Comm Manager screen, select the Microsoft Direct Push

button. The button will turn to , which indicates that you will receive e-mails as they arrive.

When the button is in the state, you need to manually retrieve your e-mails.