Introduction

Important Service Information

Important

Diskette fixes are customer installable. The dis fixes are located on the PC Company Bulletin Boa Service (BBS). The direct phone line for modem nection is 919-557-0001 or tieline 255-0001.

Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistanc obtaining or installing any diskette fixes.

Customers in Canada should call IBM HelpPC at

800-565-3344 for assistance or download information. The Canadian BBS phone numbers are:

Montreal 514-938-3022

Toronto 905-316-4255

Vancouver 604-664-6464

Winnipeg 204-934-2735

FRU Replacement Strategy

Before Replacing Parts

Ensure that all diskette fixes are installed pri replacing any FRUs listed in this manual.

Use the following strategy to prevent unnecessary replacement and service expense:

Ÿ

If

you

are instructed

to replace a FRU

and

that

 

does

not

correct the

problem, reinstall

the

original

 

FRU

before

you continue.

 

 

 

ŸSome computers have both a processor board a system board. If you are instructed to rep the processor board or the system board, an board that you replaced does not correct t reinstall the original board, then replace the

(processor or system) board.

ŸIf an adapter or device consists of more t FRU, an error code may be caused by any FRUs. Before replacing the adapter or devic the FRUs, one by one, to see if the sympt change. Replace only the FRU that changed t symptoms.

Attention: A customized setup configuration (other default settings) may exist on the computer you vicing. Running Automatic Configuration may alter thos settings. Note the current configuration settings (

2 ThinkPad i Series 1400/1500 HMM

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IBM Series 1500 manual Introduction Important Service Information, FRU Replacement Strategy, Before Replacing Parts, You
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