Chapter 4. Operation (Models TI5 and TG5)
Operating Controls and Indicators ..................47
Ribbon Loading ........................49
Paper Loading .........................51
Thermal Printhead Cleaning ....................53
Note: All covers must be installed on the SureMark printer during operation.

Operating Controls and Indicators

There are two triangular-shaped buttons and two LED indicators located on top of
the printer. The buttons serve multiple functions.
When the topmost indicator is on continuously, the printer is powered ON and ready
for printing. When the indicator blinks, one of the following conditions exists:
vThe printer is out of paper.
vThe cover is open.
vThe printer is offline.
vThe printer has a nonrecoverable home error.
The second LED is the Document Present indicator. It lights when a document is
inserted far enough into the document insert (DI) station to reach the DI sensor.
When this LED blinks, the DI station is waiting for you to insert a document.
The topmost button is the customer receipt (CR) paper feed button. Press this
button to advance the CR paper. The lower button is the document feed button.
Press this button to advance the document.
If you press both buttons at the same time and then release them, the document
insert throat opens. The throat must be open to insert a document from the side.
Press and then release both buttons again to close the throat.
Both buttons are also used to test the printer. See OfflineTestson page 56 for
additional button functions.
The printer is capable of printing information on an inserted document. Figure 17on
page 48 shows how to side load a document to align it exactly where you want it to
be printed.
PrinterReady LED
DocumentPresent LED
CustomerReceipt Feed Button
DocumentFeed Button
Customer Receipt Printer
Document Printer
Ribbon Cover
Paper Cover
Figure16. SureMark Printer - Indicators, Controls, and Printing Stations (Models TI5 and
TG5)
updated March 18, 2002
© Copyright IBM Corp. 1999,2001 47